Bryan Gonzalez
Summary
My name is Bryan Gonzalez. I currently work for Target as a guest services advocate. My tasks include making sure operations run smoothly. Drive up delivery times have to be delivered on time and I ensure that happens. I provide a great experience for guests while solving issues related to products or any issues happening while the guest is at the store. Having over 5 years working in guest services I feel like a great candidate for your hiring position.
Overview
8
8
years of professional experience
Work History
Customer Service Advocate
Target
West Hollywood
05.2018 - Current
- Resolved customer inquiries and issues to ensure satisfaction.
- Collaborated with team to improve service delivery and meet customer needs.
- Guided customers on product features and promotions to enhance their experience.
- Ensured guests received a positive and memorable experience.
Car Porter
AutoNation Ford
Rolling Hills Estates
05.2021 - 05.2021
- Assisted customers with vehicle retrieval and ensured a positive experience.
- Parked vehicles efficiently in designated areas for customer convenience.
- Maintained cleanliness of the showroom and vehicle lot regularly.
- Transport documents and or guest to designated destinations.
Education
Gardena High School
Gardena, CASkills
- Customer service
- Team collaboration
- Bilingual
- Money management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Car Porter
AutoNation Ford
05.2021 - 05.2021
Customer Service Advocate
Target
05.2018 - Current
Gardena High School