Bryan Gregory
Las Vegas,NV
Summary
Detail-oriented Service Technician with strong skills in installation and repair. Committed to delivering exceptional customer service and effective preventive maintenance solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Bishop Air Service
05.2023 - Current
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks on heating and cooling equipment to prolong system lifespan.
- Collaborated with team members to streamline service workflows, enhancing overall efficiency.
- Trained new technicians on safety protocols and equipment handling procedures for improved compliance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Service Technician
Broomhall Brothers
06.2022 - 04.2023
- Utilized diagnostic tools to identify issues, reducing troubleshooting time for service calls.
- Maintained accurate records of service performed, ensuring transparency and accountability in operations.
- Implemented process improvements that led to quicker response times for customer inquiries and repairs.
- Provided exceptional customer service by addressing concerns promptly and professionally during service visits.
Service Technician
24 Hour Fitness
01.2020 - 02.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Diagnosed mechanical issues and implemented effective solutions to minimize downtime.
- Operated and maintained complex equipment to ensure optimal performance and reliability.
Education
No Degree - HVAC
Brownson Technical School
Anaheim, CA01-2020
Bachelor of Science - Computational Science
ITT Technical Institute
Anaheim, CA12-2008
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Plumbing
- HVAC/R
- Refrigeration
- Electrical
- Plumbing and Painting
- Mechanical and Motorized Equipment
- Computer Skills
Certification
Universal EPA Certification
Hvac Excellence : Electrical
NATE Core
Timeline
Service Technician
Bishop Air Service
05.2023 - Current
Service Technician
Broomhall Brothers
06.2022 - 04.2023
Service Technician
24 Hour Fitness
01.2020 - 02.2022
No Degree - HVAC
Brownson Technical School
Bachelor of Science - Computational Science
ITT Technical Institute