Bryan Holland
Covington,GA
Summary
Regional Sales Manager/Account Executive experienced in all facets of inside/outside sales and customer service. Customer-oriented with superior time management skills. Excellent at developing relationships and gaining and maintaining trust with customers. Extensive knowledge of a wide variety of products including bearings, power transmission and material handling products.
Overview
15
15
years of professional experience
Work History
Regional Sales Manager
Industrial Supply Solutions Inc
07.2021 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with customers in assigned sales territories.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
Account Executive
Industrial Supply Solutions Inc.
05.2016 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Met and exceeded service level goals to achieve standards and expectations.
- Cross-sold products and services to customers to secure additional business and grow revenue streams.
- Attended networking events to build relationships and identify sales opportunities.
- Engineered designed and sold conveyor drive systems.
Account Manager
Applied Industrial Technologies
07.2011 - 05.2016
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Service Center Manager
Applied Industrial Technologies
08.2010 - 07.2011
- Trained new staff members on company policies and center expectations.
- Presented budgets and performance reports to corporate offices.
- Scheduled daily service center employees and monitored performances.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Customer Service Representative
Applied Industrial Technologies
01.2008 - 08.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Eastside High School
Covington, GA05.2003
Skills
- Consultative Selling
- Operations Management
- Presentation Abilities
- Sales Tracking
- Territory Management
- Business Development
- Sales Forecasting
- Managing Quotas
- Product Knowledge
- Account Development
Timeline
Regional Sales Manager
Industrial Supply Solutions Inc
07.2021 - Current
Account Executive
Industrial Supply Solutions Inc.
05.2016 - Current
Account Manager
Applied Industrial Technologies
07.2011 - 05.2016
Service Center Manager
Applied Industrial Technologies
08.2010 - 07.2011
Customer Service Representative
Applied Industrial Technologies
01.2008 - 08.2010
High School Diploma -
Eastside High School
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