Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Jackson

Essex,MD

Summary

Dedicated professional with a clean driving record and extensive experience as a Bus Operator for the Maryland Transit Administration. Expert in route planning and customer service, consistently achieving on-time performance goals. Skilled in defensive driving and safety management, ensuring passenger comfort and safety in all situations.

Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.

Overview

20
20
years of professional experience

Work History

Spark Driver

Walmart
04.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Bus Operator

Maryland Transit Administration MTA
01.2005 - 04.2024
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Accepted and processed fares.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Maintained full understanding of local roads and traffic patterns.
  • Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Conducted pre-trip inspections of bus for safe operation.
  • Operated large vehicles in difficult urban and rural conditions.

Education

High School Diploma -

Paul Lauwrence Dunbar High
Baltimore, MD
06-2000

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Loading and unloading
  • Defensive driving
  • Safety management
  • Materials transport
  • Heavy lifting
  • Commercial driving
  • Route planning
  • GPS and route planning
  • Punctual and reliable

Timeline

Spark Driver

Walmart
04.2019 - Current

Bus Operator

Maryland Transit Administration MTA
01.2005 - 04.2024

High School Diploma -

Paul Lauwrence Dunbar High

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