Bryan Jay-Nordello
Madison,WI
Summary
Focused food service professional with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, kitchen/restaurant knowledge and plating. Excellent multitasking and presentation skills.
Overview
12
12
years of professional experience
Work History
Kitchen Manager
Crema Cafe
Madison, WI
02.2023 - Current
- My role was to open the cafe, bakery & kitchen prep, some baking, all ordering, coming up with specials.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Delivery Driver
DoorDash
Madison, WI
02.2019 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Notified customers of delays to decrease calls to support.
- Pick up and deliver food to customers
Line Cook
Madison Sourdough
Madison, WI
07.2022 - 02.2023
- Make cold line menu items to order
- Keep line stocked and clean
- Prep work as needed
- Open & close
Line Cook
Salvatores tomato pies
Madison, WI
09.2017 - 10.2022
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Set up and performed initial prep work for soups, sauces and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods from meats to potatoes.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Adhered to portion controls and presentation specifications.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Cooked multiple orders simultaneously during busy periods.
- Followed proper food handling methods and maintained correct temperature of food products.
Food Service Assistant
Madison Area Technical College
Madison, WI
09.2016 - 02.2019
- Kept customer and food preparation areas clean and well-organized.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Took orders, prepared foods and processed payments in full-service establishment.
- Prepared sandwiches, specialty items and custom orders to meet guest requests.
- Controlled portion sizes
- Reported food inventory and supplies to management to reorder and maintain adequate stock.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to support team and further accommodate customer needs.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Washed, peeled and seeded fruits and vegetables.
Line Cook
Minocqua brewing company
Minocqua, WI
04.2013 - 01.2016
- Operated fryers and grills
- Kept stations stocked and ready for use
- Followed proper food handling methods and maintained correct food temperature
- Restocked food items throughout shift
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods
- Assisted in preparation of menu items
- Washed and peeled ingredients
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Cooked multiple orders simultaneously during busy periods.
Education
High School Diploma -
Mellen Public School
Mellen, Wi05.2007
Skills
- Dish Preparation
- Cutting and Slicing Techniques
- Safe Food Handling
- Plating and Presentation
- Verbal and Written Communication
- Product Rotations
- Kitchen Sanitation
- Proper Food Storage
- High Volume Production Capability
- Cleaning and Organization
- Focused and Disciplined
- Multitasking and Organization
- Customer Service
- Opening and Closing Procedures
- Time Management
- Teamwork and Collaboration
- Works Well Under Pressure
Timeline
Kitchen Manager
Crema Cafe
02.2023 - Current
Line Cook
Madison Sourdough
07.2022 - 02.2023
Delivery Driver
DoorDash
02.2019 - Current
Line Cook
Salvatores tomato pies
09.2017 - 10.2022
Food Service Assistant
Madison Area Technical College
09.2016 - 02.2019
Line Cook
Minocqua brewing company
04.2013 - 01.2016
High School Diploma -
Mellen Public School