BRYAN KING
Albuquerque,NM
Summary
To bring a dynamic approach based off of learned skills and schooling to the employer who is seeking dedication to accomplish the tasks and duties that will be assigned. Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once.
Overview
24
24
years of professional experience
Work History
IT Repair Technician
Clearwinds Technologies
08.2023 - Current
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of repair supplies and ordered parts.
- Followed detailed repair and maintenance procedures for consumer products.
- Dismantled machines and equipment to remove defective parts.
Computer Operator
Leidos
06.2023 - 08.2023
- Processed requests for service from internal and external customers.
- Reacted calmly during times of highly stressed or emergency situations.
- Supported time-sensitive project input milestones by keeping team on-task.
- Provided basic end-user troubleshooting and desktop support.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Documented discrepancies, referring discovered issues to supervisor for remediation.
- Retrieved information and performed data entry using appropriate computer programs.
QMP/Lead Hand,
Mill City Environmental
05.2015 - 01.2021
- Help maintain, troubleshoot, and perform federal required inspections on locomotives and cars.
- Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
- Inspected items and compared against standards to meet regulatory requirements.
- Tested and troubleshoot Wabtec I-ETMS Positive Train Control (PTC) Linux application suite to control 220MHz GE base station radios for PTC application integrated into GE TD220X/MAX radio, that run on external to radios, communicating via IP.
- Troubleshot and data logged passenger car A/C, HEP, and communications computers.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Shop Technician
Don Chalmers Ford
03.2014 - 05.2015
- Trained in new car inspections for delivery. Trained and certified in Ford service and inspections procedures.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Kept shop clean, organized and stocked with supplies.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Operated manual, pneumatic and hydraulic shop tools to complete work.
- Measured and tested components using handheld micrometers, calipers and other tools.
- Operated vehicles to troubleshoot problems and verify repair success.
- Diagnosed and repaired problems with electrical, computer, and mechanical systems.
Mechanical Foreman
Dymac Inc
02.2005 - 11.2011
- Performed data logging and troubleshooting on Amtrak Automatic Train Stop(ATS) and IFC computer system.
- Adhered to and oversaw adherence to FRA, FDA, DOT, and OSHA rules.
- Reduced repair times for equipment to return to service
- Promoted a safe workplace environment leading to no on-job injuries in 7 years.
- Diagnosed failure(mechanical,electrical,pneumatic,and I.T. related) to determine and delegate corrective actions.
- Performed routine and scheduled maintenance services.
- Delegated jobs to subordinates and monitored quality of work.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
- Determined schedules and assignments of work activities for 10-member team, considering work priority, availability of equipment and skill of personnel.
Mechanical Foreman
Drummac Inc
03.2000 - 12.2003
- Performed data logging and troubleshooting on Amtrak Automatic Train Stop (ATS), IFC, CAB, EXC, AUX, and HEP computer systems.
- Managed and trained 10 employees in proper testing and procedures as required by AMTRAK.
- Adhered to and oversaw adherence to FRA, FDA, DOT, and OSHA rules.
- Trained in accident investigation.
- Performed routine and scheduled maintenance services.
- Diagnosed mechanical, electrical. pneumatic, and computer failures to determine and delegate corrective actions.
Education
Bachelor of Science - Computer Forensics, Applied Business Management
National American University
Albuquerque, NMNo Degree - IT Professional Series
CNM Ingenuity
Albuquerque, NM11.2023
No Degree - Google IT Professional
Coursera.org
Online01.2021
Bachelor of Science - Applied Management
Grand Canyon University
Albuquerque, NM09.2018
Associate of Applied Science - Network Systems Administrator
ITT Technical Institute
Albuquerque, NM12.2011
Skills
- Equipment Diagnosing, Troubleshooting, and Repair
- Physical Site Security
- Active Learning
- Software and Hardware Issues
- Computer Hardware Knowledge
- Support Ticket System Management (Service Now)
- Help Desk Support
- Organizational Skills
- Computer Setup and Configurations
- Collaborative Team Player
- Windows Office 365 proficient
Timeline
IT Repair Technician
Clearwinds Technologies
08.2023 - Current
Computer Operator
Leidos
06.2023 - 08.2023
QMP/Lead Hand,
Mill City Environmental
05.2015 - 01.2021
Shop Technician
Don Chalmers Ford
03.2014 - 05.2015
Mechanical Foreman
Dymac Inc
02.2005 - 11.2011
Mechanical Foreman
Drummac Inc
03.2000 - 12.2003
Bachelor of Science - Computer Forensics, Applied Business Management
National American University
No Degree - IT Professional Series
CNM Ingenuity
No Degree - Google IT Professional
Coursera.org
Bachelor of Science - Applied Management
Grand Canyon University
Associate of Applied Science - Network Systems Administrator
ITT Technical Institute
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