Bryan King
NORTHRICHLANDHILLS
Summary
Reliable Customer Service Specialist experienced in security, warehouse environments, custodial services, and customer service. Managed high volumes of inbound calls while maintaining customer satisfaction and contributing to company success through effective communication and problem resolution. Committed to fostering safe, clean, and productive workplaces and collaborating with teams to achieve business goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Foundever
North Richland Hills
2025.02 - 2026.09
- Built positive relationships with customers.
- Assisted customers with questions and concerns.
- Used strong communication skills to support sales and customer satisfaction.
- Established rapport with customers to enhance loyalty.
- Leveraged communication skills to improve sales interactions and boost customer satisfaction.
Custodian / Janitor
NSI
Haltom City
2025.09 - 2026.02
- Maintained a clean, sanitary, and organized warehouse environment to support safe and efficient operations.
- Collected, sorted, and disposed of waste, recyclable materials, and debris in accordance with company procedures.
- Ensured work areas remained hazard-free by identifying and addressing safety concerns and maintaining organized storage spaces.
- Consistently completed assigned tasks accurately and efficiently with minimal supervision while meeting productivity standards.
- Assisted in maintaining facility cleanliness and operational readiness to support daily warehouse activities.
- (Staffing Assignment)
- Inspected facilities regularly for maintenance needs and reported issues promptly.
- Managed waste disposal and recycling to promote sustainability practices.
- Operated cleaning equipment and tools efficiently for various surfaces.
Security Officer
FedEx
Keller
2024.08 - 2025.03
- Monitored facilities and personnel to ensure safety and security compliance.
- Enforced company policies and procedures to maintain a secure environment.
- Enforced company policies and security procedures.
- Conducted patrols and reported suspicious activity or safety concerns.
- Prepared detailed incident reports and communicated critical issues to management for timely resolution.
- Prepared incident reports and communicated issues to management.
- Maintained accurate records of daily activities and security incidents to support operational assessments.
- Assisted employees and visitors while maintaining a professional demeanor.
Education
Some College (No Degree) -
Lancaster High School
Lancaster, TX 2013.08 - 2017.05
Skills
- Customer Service
- Customer assistance
- Service Quality
- Order Fulfillment
- Sales negotiation
- Communication
- Effective communication
- Teamwork
- Team collaboration
- Time Management
- Problem Solving
- Problem resolution
- Conflict Resolution
- Relationship Building
- Security Operations
Timeline
Custodian / Janitor
NSI
2025.09 - 2026.02
Customer Service Representative
Foundever
2025.02 - 2026.09
Security Officer
FedEx
2024.08 - 2025.03
Some College (No Degree) -
Lancaster High School
2013.08 - 2017.05