Bryan Lopez

• Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
• Receive and process custody of detainees; maintain well-being of detainees outside of a secure complex; inventory, tag and store detainees' personal property for tracking purposes .
• Transport detainees to proceedings and medical facilities and provide security.
• Log the status of welfare checks of occupants, conduct visual inspections of temporary holding areas and input information into the appropriate processing system
• Transport detainees from the holding facility to the port of entry for deportation.
• Help unloading buses when receiving new detainees.

• Promoted positive relations between residents and staff.
• Experience working in Intake/processor for Incoming Residents.
• Enforced policies and safety standards through building and room rounds.
• Supported personal needs of residents dealing with diverse conditions.
• Solved grievances and complaints by collaborating with residents.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Willing to help other facilities in need.
• Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
• Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.

• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Attended to feeding, housing and physical well-being of inmates.
• Conducted physical searches of prisoners and premises in search of weapons and contraband.
• Regularly conducted security and sanitation checks.
• Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
• Processed inmates by taking photographs and fingerprints.

• Completed all necessary reports and documentation to maintain thorough, accurate case records.
• Conducted assessments to determine types of services individuals required.
• Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
• Encouraged youth clients to develop own activities and leadership skills through group discussions.
• Planned, promoted and managed parent workshops on assisting children in attaining academic success.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
• Managed team of 6 employees, overseeing hiring, training, and professional growth of employees

• Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
• Devised and implemented product strategies for filling market gaps and driving consistent sales.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Helped resolve client problems quickly with superior customer service.
• Communicated with customers to understand needs and recommend appropriate solutions.

• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
• Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Planned and implemented team projects to accomplish objectives.

Counselor and personal assistant

Help adult students prepare for their upcoming citizenship exam. Through one on one session I prepared an agenda to make their studying fun, easy and enjoyable. I try my best on helping them to make sure they were well prepared for the exam.