Bryan Lozano
Long Beach,CA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
4
4
years of professional experience
Work History
Learning and Development Trainer
World Wide Technology, Inc.
Remote, CA
05.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Assisted in developing company-wide training programs to increase productivity and enhance workplace culture.
- Coordinated employee engagement events to foster positive relationships among colleagues and improve workplace morale.
- Established clear goals and objectives for the team, aligning with overall project vision.
- Collaborated with leadership to identify skill gaps, resulting in tailored development solutions.
Data Specialist
Pixelogic Media
12.2022 - 05.2024
- Developed and maintained data documentation, ensuring data transparency, and facilitating knowledge sharing across multiple teams
- Conducted data audits and quality checks, identifying, and resolving data discrepancies and ensuring data compliance with regulatory requirements
- Implemented data governance practices, including data security protocols and data privacy measures, to safeguard sensitive information.
- Validated incoming data against quality standards to eliminate irrelevant or unusable information.
Sales Specialist
Lowes Home Improvement
03.2020 - 12.2022
- Resolved average of 50 customer inquiries per day, demonstrating exceptional problem-solving and conflict resolution skills
- Collaborated with cross-functional teams to identify and address customer pain points, leading to 10% improvement in overall customer satisfaction ratings
- Successfully handled escalated customer issues, effectively de-escalating tense situations and ensuring positive outcome for both customer and company
Education
Bachelor of Human Resources - Human Resource Management
California State University - Long Beach
Long Beach, CA2025
Skills
- Email Correspondence
- Client Correspondence
- Data Verification
- Data Communications
- Microsoft Office Proficiency
- Administrative Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Learning and Development Trainer
World Wide Technology, Inc.
05.2024 - Current
Data Specialist
Pixelogic Media
12.2022 - 05.2024
Sales Specialist
Lowes Home Improvement
03.2020 - 12.2022
Bachelor of Human Resources - Human Resource Management
California State University - Long Beach
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