Bryan Maldonado
Lima,Municipalidad Metropolitana De Lima
Summary
Engineer with more than six (06) years of experience in the health sector in Peru with experience in medical equipment, outstanding in effective communication and multidisciplinary teamwork. Skilled in problem solving, adaptability and efficient time management. Project leader with strong focus on critical thinking and customer orientation. Committed to continuous learning and professional development, fostering collaborative and productive work environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative (Key Account Manager)
Dräger Peru
01.2018 - Current
- Build and maintain lasting relationships with key customers, involving constant and effective communication and a thorough understanding of their needs and objectives. In addition to being responsible for quickly identifying and resolving any issues or challenges in these relationships to ensure successful and ongoing collaboration.
- Responsible for developing and executing customized strategies to meet and exceed the needs of key customers, adapting products and services as needed. In addition, analysis and reporting of the performance of these key accounts, including tracking sales, customer satisfaction, and identifying opportunities for improvement, reporting these findings to senior management.
- Responsible for negotiating and closing major deals, ensuring favorable terms for both parties. In addition, work closely with various internal departments, such as sales, marketing, and customer service, to ensure that customer needs are met efficiently and effectively.
Key User CRM & SystemPrice (SP5)
Dräger Peru
01.2018 - Current
- Provide training and support to end users to ensure they get the most out of the CRM system. This involves creating training materials, organizing training sessions and providing ongoing support.
- Oversee system upgrades, manage the implementation of new modules or features and ensure that changes are made without disrupting business processes.
- Analyze current business processes and suggest improvements using CRM capabilities. Identify areas where CRM can increase efficiency or effectiveness.
- Use CRM to collect and analyze customer and sales data, and use this information to inform business decisions.
- Ensure that information within the CRM is accurate and up to date, which involves managing data entry and regular data cleansing.
Authorized Trainer: Neonatal Care-Thermoregulation
Dräger Peru
02.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Developed effective training plans based on department needs and objectives.
Legal Representative
Dräger Peru
01.2022 - Current
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
- Used knowledge of legal precedents to analyze probable outcome of cases.
Sales Trainee
Dräger Peru
06.2017 - 12.2017
- Participated in sales meetings and presentations to gain knowledge and insight.
- Analyzed customer feedback and identified areas for improvement.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Managed customer expectations and helped navigate sales processes.
- Support CRM
Production Engineering Manager
Peruvian Pharmaceutical
02.2017 - 06.2017
- Communicated with other team members to enhance process and performance.
- Trained team on best practices to optimize production and improve quality.
- Supervised entire production process and prepared proper documentation for dispatch.
- Performed root cause analysis and implemented corrective actions.
Quality Control Trainee
Dräger Peru
07.2014 - 07.2015
- Completed inspection reports, describing performance outcomes and carefully documenting irregularities or variances from expected outcomes.
- Reported problems and concerns to management.
- Recorded and organized test data for report generation and analysis.
Education
Bachelor of Science - Chemical Engineering
University of Callao
Callao12.2014
Bachelor of Science - Industrial Engineering
University of Engineering
Lima, MT12.2022
Specialization Course - Product Management / Commercial Management Indic
Pacific University
Lima06.2023
Specialization Course - Management Accounting / Costing Techniques By Act.
University of Engineering
Lima02.2023
Skills
- Litigation Management, Healthcare Law
- Data Analysis - Critical and Analytical Thinking
- Empathy and Interpersonal Sensitivity
- Continuous Learning and Personal Development
- Teamwork and Effective Communication
- Problem Solving, Adaptability and Flexibility
- Time Management, Organization & Negotiations with Customer Orientation
Certification
- Certified expert in import analysis for the Veritrade platform
Languages
English
Professional Working
Portuguese
Elementary
Timeline
Legal Representative
Dräger Peru
01.2022 - Current
Authorized Trainer: Neonatal Care-Thermoregulation
Dräger Peru
02.2020 - Current
Sales Representative (Key Account Manager)
Dräger Peru
01.2018 - Current
Key User CRM & SystemPrice (SP5)
Dräger Peru
01.2018 - Current
Sales Trainee
Dräger Peru
06.2017 - 12.2017
Production Engineering Manager
Peruvian Pharmaceutical
02.2017 - 06.2017
Quality Control Trainee
Dräger Peru
07.2014 - 07.2015
Bachelor of Science - Chemical Engineering
University of Callao
Bachelor of Science - Industrial Engineering
University of Engineering
Specialization Course - Product Management / Commercial Management Indic
Pacific University
Specialization Course - Management Accounting / Costing Techniques By Act.
University of Engineering
Similar Profiles
AKRAM SMATIAKRAM SMATI
Technicien qualité at DrägerTechnicien qualité at Dräger
Haitham AbdulkhaliqHaitham Abdulkhaliq
HC&A Tenders Manager at Dräger ArabiaHC&A Tenders Manager at Dräger Arabia
Lucas MoifoLucas Moifo
Senior Credit Controller at Dräger South Africa (Pty) LtdSenior Credit Controller at Dräger South Africa (Pty) Ltd
ricardo quijandriaricardo quijandria
PRIVATE LANGUAGE TUTOR (ENGLISH/FRENCH) at Self employerPRIVATE LANGUAGE TUTOR (ENGLISH/FRENCH) at Self employer
Dilan Rojas chavezDilan Rojas chavez
Chofer at YangoChofer at Yango