Bryan Morse
Punta Gorda
Summary
Pursuing a role that offers stimulating challenges and avenues for ongoing personal and professional development
Overview
23
23
years of professional experience
Work History
Commercial Tire Technician
Snider Fleet Solutions
Fort Myers
05.2025 - Current
- Mounted, balanced, repaired tires to ensure optimal performance and safety for commercial vehicles.
- Inspected and diagnosed tire issues for commercial vehicles.
- Communicated with customers to explain tire services, enhancing customer understanding and satisfaction.
- Documented service details and maintained accurate repair records to support efficient service management.
- Adhered strictly to company procedures regarding safety protocols at all times.
- Cleaned and organized work area and tools to promote efficiency and safety.
Tire Technician
Pomp's Tire Service
Commerce City
08.2022 - 04.2025
- Mounted and balanced tires on various vehicles efficiently.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Inspected tires for wear, damage, and proper inflation levels.
- Operated tire-changing equipment and tools safely.
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Delivered high-quality customer service by efficiently resolving client inquiries.
- Worked with team members to meet service deadlines and enhance workflow.
- Trained new technicians on standard procedures to improve team competency.
Tire Technician
GCR Tire Center
Commerce City
04.2021 - 08.2022
- Mounted and balanced tires on various vehicles to enhance performance and ensure customer satisfaction.
- Removed and replaced tires using appropriate tools and equipment.
- Inspected tires for wear, damage, and proper inflation.
- Checked tire inflation pressure regularly and adjusted air pressure.
- Replaced worn tires with new ones of the same size and type.
- Ensured adherence to safety standards during all tire service procedures to maintain workplace safety.
- Collaborated with team members to optimize tire installation process for improved efficiency.
- Maintained a clean and organized work environment in the service area.
- Cleaned tire service bays daily to maintain organization.
Lead Technician
Solideal Onsite Service
Commerce City
07.2016 - 04.2021
- Supervised maintenance and repair of equipment, enhancing operational efficiency.
- Trained and mentored junior technicians in safety protocols, fostering a culture of safety and compliance.
- Implemented process improvements to enhance workflow and productivity standards.
- Coordinated daily schedules for drivers and delivery routes, optimizing delivery timelines.
- Handled incoming calls and prioritized service requests.
- Maintained accurate records of shipments and deliveries.
Service Center Manager
Camso
Commerce City
11.2015 - 07.2016
- Managed daily operations of the service center to ensure smooth workflow.
- Coordinated service schedules and assignments for technicians and support staff to optimize workflow and meet service demands.
- Resolved customer inquiries and issues to improve service satisfaction levels.
- Streamlined operations by implementing efficient processes to reduce labor costs.
- Oversaw inventory management and ordered necessary parts and supplies.
- Developed training programs for new employees on equipment usage and safety protocols to enhance operational knowledge and compliance.
- Identified opportunities for improvement in processes or services offered by the organization to enhance overall service quality.
Service Manager
Solideal USA
Windham
05.2012 - 11.2015
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Coordinated customer service initiatives, resulting in improved client satisfaction and loyalty.
- Managed team schedules to ensure optimal service delivery and resource allocation.
- Facilitated interdepartmental communication to resolve customer inquiries in a timely manner.
- Implemented process improvements that streamlined operations and enhanced overall efficiency.
- Conducted regular performance evaluations to assess team member contributions and growth.
- Oversaw inventory management to maintain stock levels and reduce shortages.
Sales Associate
Solideal USA
Wallingford
03.2006 - 05.2012
- Processed sales transactions accurately using point-of-sale systems.
- Assisted customers in selecting products and understanding features.
- Assisted customers in locating specific products, addressing inquiries, and offering tailored product advice.
- Collaborated with team members to address customer inquiries and concerns.
- Maintained product displays to increase customer engagement and product visibility.
- Educated customers on product care and maintenance for long-term satisfaction.
- Provided accurate information about products, prices and services.
- Provided insights to management on customer preferences and market trends.
forklift Tire tech
Solideal USA
Windham
10.2003 - 03.2006
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged customers in conversations, fostering positive relationships and enhancing service experience.
- Completed daily operational tasks efficiently, contributing to smooth workflow.
- Ensured cleanliness and organization of press area, enhancing safety standards.
Education
High School Diploma -
Springfield High
Springfield, OR06-1993
Skills
- Tire inspection
- Tire mounting
- Tire balancing
- Tire repair
- Equipment operation
- Safety compliance
- Inventory management
- Customer service
Timeline
Commercial Tire Technician
Snider Fleet Solutions
05.2025 - Current
Tire Technician
Pomp's Tire Service
08.2022 - 04.2025
Tire Technician
GCR Tire Center
04.2021 - 08.2022
Lead Technician
Solideal Onsite Service
07.2016 - 04.2021
Service Center Manager
Camso
11.2015 - 07.2016
Service Manager
Solideal USA
05.2012 - 11.2015
Sales Associate
Solideal USA
03.2006 - 05.2012
forklift Tire tech
Solideal USA
10.2003 - 03.2006
High School Diploma -
Springfield High