Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Namowicz

Zanesville,OH

Summary

Effective Client Service Consultant with 4 years of experience in a professional setting with a high success rate exceeding all preset goals. Adept at modern sales techniques and persuasion with success at maintaining individual client relationships. Committed to raising company profits, reaching goals and exceeding expectations.

Overview

13
13
years of professional experience

Work History

Product Specialist

RCD RV
03.2024 - Current
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.

Assistant Store Manager

AT&T
07.2023 - Current
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Trained new employees on proper protocols and customer service standards.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Service Consultant/ Sales

John Hinderer Honda
02.2019 - 05.2023
  • Developed and deepened client relationships to increase loyalty and brand engagement.
  • Maintained detailed client records with both personal and payment information.
  • Achieved and consistently exceeded revenue quota through product and service promotion.
  • Answered client questions and looked for opportunities to increase sales.
  • Achieved or exceeded sales and productivity benchmarks on consistent basis.
  • Executed and devised business development strategies to attract and acquire new clients, including content marketing, cold-calling and networking.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Sales Manager

Ber-Del Inc.
12.2017 - 01.2019
  • Reduced company expenditures by negotiating sales terms and service agreements to optimize value.
  • Developed new business by networking with valuable customers.
  • Networked among local business and community organizations to develop leads and generate business.
  • Arranged potential client contacts, cultivated relationships and followed through all service needs.
  • Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
  • Negotiated contracts and closed sales with new and existing clients.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.

Production Associate

Jeld-wen Holding Inc.
03.2017 - 12.2017
  • Calibrated machines to keep them running at peak performance.
  • Collated components for assembly.
  • Responsible for achieving production requirements.
  • Set up and verified the functionality of safety equipment.
  • Made sure that products were produced on time and are of good quality.
  • Kept work areas clean and neat.
  • Maintained quality assurance and customer satisfaction objectives.
  • Fabricated large and small parts per drawing and assembled parts as required.

Order Processing Specialist

Amazon
10.2016 - 03.2017
  • Redirected shipments en route in response to customer requests.
  • Picked products for specific routes according to pick sheets.
  • Maintained accurate stock records and schedules.
  • Supervised material flow, storage and global order fulfillment.
  • Picked up incoming stock and delivered materials to designated locations.

Shift Supervisor

Speedway LLC
04.2015 - 10.2016
  • Helped store management meet standards of service and quality in daily operations.
  • Applied security, safety and loss prevention strategies during shifts.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Followed checklists for shift start and end to help with smooth transitions.
  • Maintained accurate department signage and pricing.
  • Worked with team members to improve performance and implement training updates.

Kitchen Supervisor

McDonalds
05.2012 - 03.2015
  • Controlled food costs and managed inventory.
  • Monitored food preparation, production and plating for quality control.
  • Kept kitchen areas clean and free of debris and water.
  • Adhered to safe work practices.
  • Established and maintained a positive work environment.
  • Maintained high standards of cleanliness and sanitation.
  • Operated and sanitized all equipment in a safe and proper manner.

Education

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Zane State College
Zanesville, OH

High School Diploma - undefined

Tri-Valley High School
Dresden, OH
2016

Skills

  • Project management
  • Client communication skills
  • Microsoft Office
  • Professional multitasker
  • Training and development
  • Quality management systems knowledge
  • Superior negotiation skills
  • Materials accountability
  • Management systems
  • Sales background
  • Account management
  • Complaint resolution

Timeline

Product Specialist

RCD RV
03.2024 - Current

Assistant Store Manager

AT&T
07.2023 - Current

Service Consultant/ Sales

John Hinderer Honda
02.2019 - 05.2023

Sales Manager

Ber-Del Inc.
12.2017 - 01.2019

Production Associate

Jeld-wen Holding Inc.
03.2017 - 12.2017

Order Processing Specialist

Amazon
10.2016 - 03.2017

Shift Supervisor

Speedway LLC
04.2015 - 10.2016

Kitchen Supervisor

McDonalds
05.2012 - 03.2015

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Zane State College

High School Diploma - undefined

Tri-Valley High School

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