Sergio Vega
San Antonio,TX
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Product Specialist
Ancira-Winton Chevrolet
2023.01 - Current
- Actively performs prospect mining on behalf of Sales Department exercising Dealer-designated tools for purchase opportunities intended to fulfill quality used car inventory
- Appraised and negotiate competitive purchase prices beneficial for both clients and dealership
- Convert 75% of clients to trade rather than just sell their vehicle
- Exhibit characteristics which are supportive to the employer’s reputation
- Assist Product Specialist in closing deals
- Promoted to Acquisitions Specialist after just one year as a Product Specialist.
Project Manager
Southwest Exteriors
2021.01 - 2022.01
- Coordinate all siding jobs from initiation of contract through closing, daily job management and collections
- Coach, train, and encourage in house employees and subcontractors, field crews and maintain relationships with vendors
- Project Managed over $5MM in Siding Installation Projects, Painting, and Combo Projects
- Identified gaps between sales and installation departments thus increasing gross profit
- Identified, recommended, and tracked contract management process improvements that resulted in increased customer satisfaction
- Audited job cost to find over $10K in overage charges by vendors.
Contractor/Self-Employed
Vega Remodeling
2020.01 - 2021.01
- Attended to client basic repairs, maintenance, and renovations
- Installed over 10,000 square feet of flooring, 1200 linear feet of trim, and 800 linear feet of crown molding at under clients’ budget
- Renovated homes that allowed investors to increase rent by 25% monthly
- Successfully completed scope of work within allotted time.
Design Consultant
Southwest Exteriors
2017.01 - 2020.01
- Collaborate with clients on solutions-based design for windows, doors, siding, and concrete coating needs
- Sold over $1.2M in products and services in 2019
- As a new employee, created a new pricing calculator to enable faster processing of cost estimates, allowing more of the Design Consultants’ time and focus to be the customer’s vision
- Analyze client needs and offer innovative solutions, respecting the current design integrity that resulted in multiple customer commendations for creative design recommendations
- Formulated and implemented statistics database to collect sales data and streamline end-of-month reporting.
Universal Service Executive
AT&T
2006.01 - 2016.01
- Responsible for serving as liaison between AT&T and key corporate accounts (defined as total annual expenditure greater than $2MM)
- Technical Advisor that developed key relationships with client counterparts to determine account objectives
- Thus, I delivered savings for customers exceeding over $1.5MM
- Managed cross-functional projects to onboard new customer accounts and establish telecom infrastructure, including liaising with customers, Local Exchange Carrier’s, and AT&T support teams
- Responsible for creating consumer relatable products from Business Objects reports via Access and advanced functions in Excel
- Analysed reports, presented findings to key executives and provided key recommendations for optimal use of assets
- Analyzed customer’s wireless telecom spend via SMART reporting tool and identified opportunities to grow account value
- Together with business development team, negotiated deal that led to 214% increase in revenue for cellular services and new business worth $6MM.
RMC Corporate Accounts Manager
SBC Wireless (AT&T)
1999.01 - 2000.01
- Oversaw Corporate Collections Representatives that handled accounts from Dallas, St
- Louis, Mid-West Region and Arkansas
- Provided market GM’s and Sales Director’s with Bi-monthly Business Objects reports
- Lowered corporate account receivables aging from 24% to 16%
- Performed audits and analyzed ways to enhance efficiency of the Treasury team.
Education
Bachelor of Science- Management -
University of the Incarnate Word, HEB School of Business
01.2007
Accounting Specialist Diploma -
United States Army
01.1993
Skills
- Customer Engagement
- Client Retention Strategies
- Exceptional communication
- Project Management
- Project planning and development
- Advanced analytics
Community Outreach
- Co-Founder of non-profit organization Building Smiles Foundation for children fighting cancer
Certification
- Lean Six Sigma Green Belt, AT&T Quality Management Systems Center of Excellence
- Leadership Development Course, US Army
- Certified Universal Service Executive
- Certified Service Manager
- AT&T Network Transformation
- AT&T Technology Transformation
- Leadership Transformation Program
Militarybackground
1992-96, U.S. Army Commendation Medal, Two U.S. Army Achievement Medals, U.S. Army Good Conduct Medal, National Defense Service Medal, Southwest Asia Service Medal with Bronze Star, Non-Commissioned Officers Development Ribbon
Timeline
Product Specialist
Ancira-Winton Chevrolet
2023.01 - Current
Project Manager
Southwest Exteriors
2021.01 - 2022.01
Contractor/Self-Employed
Vega Remodeling
2020.01 - 2021.01
Design Consultant
Southwest Exteriors
2017.01 - 2020.01
Universal Service Executive
AT&T
2006.01 - 2016.01
RMC Corporate Accounts Manager
SBC Wireless (AT&T)
1999.01 - 2000.01
Bachelor of Science- Management -
University of the Incarnate Word, HEB School of Business
Accounting Specialist Diploma -
United States Army
- Lean Six Sigma Green Belt, AT&T Quality Management Systems Center of Excellence
- Leadership Development Course, US Army
- Certified Universal Service Executive
- Certified Service Manager
- AT&T Network Transformation
- AT&T Technology Transformation
- Leadership Transformation Program
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