Bryan O'Kelley
Stoughton,MA
Summary
Dynamic leader with a proven track record at Bridgestone, adept in relationship management and strategic business development. Excelled in enhancing sales and customer satisfaction through innovative strategies and performance analysis. Skilled in mentoring teams for consistent sales achievement, leveraging industry expertise and key account management. Honored to serve in the United States Marine Corps, embodying dedication and leadership.
Overview
26
26
years of professional experience
Work History
Sr. Key Account Manager
Bridgestone Americas
03.2024 - Current
- Oversaw significant client accounts through resolving financial disputes, implementing operational standards, and pinpointing new business prospects.
- Partner with our company-owned stores and independent dealers to train on fleet SOP’s and customer program adherence
- Grow new customer base by 20% annually
- 2023 Total Sales $102,109,347. 2024 Total Sales $126,480,304.
Regional Account Manager (RAM) B2B Team
Bridgestone Americas
01.2022 - 03.2024
- Meet or exceed budgeted sales and profit targets on an annual basis
- Built and maintained strategic partnerships with Division, Regional, and Area Managers to deliver effective sales support at the field level; providing local leadership to drive sales success through a disciplined approach to program implementation
- Developed SOP’s when onboarding Amazon as a new customer
- In-field execution and refinement on end-to-end operations
- Coordinate with the National Account Operations Team to maximize communication and program execution across all functions at BSRO, Firestone Direct, Bridgestone Dealers
Area Manager
Firestone
06.2018 - 01.2022
- Managed operational efficiency of a team comprising 11 Store Managers and 110 staff members.
- Implemented new processes and procedures tactfully and passionately.
- Aligned procedures and protocols with changing business demands.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Supervised employees, ensuring optimal productivity.
- Developed strategies for increasing sales, market share and customer satisfaction.
Management
Firestone
Branford, USA
10.2002 - 06.2018
- Oversaw financial management, budget management, accounting and payroll activities.
- Advised senior management on the development of effective labor-management relationships within the organization.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed financial statements including P&L statements to ensure budget targets were met.
Sergeant
United States Marine Corps
01.1999 - 01.2007
- Provided essential training for basic and specialized military tasks.
- Supported fellow Marines by providing necessary training and resources for their development.
- Acted as the primary liaison between Marines and leadership, ensuring policies and orders were implemented.
- Completed two tours: Operation Iraqi Freedom and Operation Enduring Freedom.
Education
Some College (No Degree) -
Gateway Community College
New Haven, CTSkills
- Industry expertise
- Relationship management
- Account performance analysis
- Key account management
- Sales Program Development
- Strategic Business Development
- Consistent Sales Achievement
- Customer Acquisition Strategies
Accomplishments
- Rookie of the Year Store Manager
- Ranked top 10 in District out of 220 as Area Manager
- Rookie of The Year (B2B RAM)
- 2023 Most Impactful Teammate
- 2023 B2B New Account Leader
Coursework
- Professional Selling Skills
- Sales Coaching
- Selling with Data / Salesforce
- Management Essentials
- Microsoft Excel 1-3
- Enhanced coaching & mentoring strategies
Timeline
Sr. Key Account Manager
Bridgestone Americas
03.2024 - Current
Regional Account Manager (RAM) B2B Team
Bridgestone Americas
01.2022 - 03.2024
Area Manager
Firestone
06.2018 - 01.2022
Management
Firestone
10.2002 - 06.2018
Sergeant
United States Marine Corps
01.1999 - 01.2007
Some College (No Degree) -
Gateway Community College
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