Bryan Ovalles
Windermere,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
The UPS Store Inc.
01.2023 - 06.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed efficient cash register operations.
Restaurant Waiter
Makani Restaurant
01.2022 - 04.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Trained new servers on restaurant policies and procedures.
Education
High School Diploma -
Windermere High School
Windermere, FL05.2022
Skills
- Team Cooperation
- Cash Register Operation
- Ability to Lift 40 Pounds
- Verbal Communication
- Customer Service
- Flexible Hours
- Meeting Sales Goals
- Product and Service Sales
- Microsoft Office
Certification
Certified in Microsoft Word, PowerPoint, and Excel 2016
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
The UPS Store Inc.
01.2023 - 06.2023
Restaurant Waiter
Makani Restaurant
01.2022 - 04.2022
High School Diploma -
Windermere High School
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