Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Completing five daily reports, Vehicle Maintenance Index, No Longer Earning report, the night book, and 800s report for customers that are late on payment
Works with collections to ensure payments are made
Schedule and fill reservations, take calls and provide quotes to rental customers
Trained two employees for the management trainee position
Works with customers to ensure they have the correct insurance format for physical damage and liability insurance
Marketing calls to grow new customer percentage, quota of 200 calls a month, exceeding by 20 calls per month
Assist in Finding Replacement units for customers who have broken down lease units
Rental on call, assists in finding replacement units after hours
Completing the Fuel Escalation Report in order to ensure that fuel is getting billed to the right customer or location
In charge of Night Availability for the whole district
Works toward maintaining high utilization to increase margin percentage
Manage all the ACS (Accident Claims System) files and help when needed in the district and run the ACS report for the district
Inbound and Outbound approximately 160 units per month
Executed sales and marketing initiatives to increase revenue for company.
Swing Manager
McDonald’s
08.2016 - 01.2021
Promoted to train new employees regarding usage, assembling, serving, and cleaning
Manage the work section and staff to ensure efficient service for customers
Close stores include reconciling accounts and entering data into systems
Shut down section area (grill) adhere to safety processes and standards at close of business
Yard Worker
Busy Beaver
07.2020 - 09.2020
Provide customer service on home improvement, inventory location and project ideas
Work as part of a team to load and unload trucks, monitor inventory, and review and approve customer receipts
Load and unload trucks
Assemble purchases for customers including gas grills and patio furniture
Laborer
Salmon Construction
06.2018 - 08.2018
Learned skills of laborers and carpenters, included hanging grit
Cleaned up debris making sure the work area was safe and sustainable for the fellow carpenters
Helped reconstruct an elementary school by tearing out the old ceiling tile and hanging new ceiling tile forming constructive framing skills utilizing mathematical knowledge
Education
Concentration - General Studies Business
Butler County Community College
Butler, PA
Bachelor of Science - Business Administration, Management, Finance
Slippery Rock University
Slippery Rock, PA
05.2021
Skills
Ability to lead teams and projects and Takes initiative
Solid analytical skills
Quantitative skills
Problem-solving skills
Strong interpersonal skills
Strong written skills
Ability to manage and train employees
Ability to create and maintain good customer service