Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Pintar

Stoughton,WI

Summary

Over ten years of supervisory experience in a call center environment. Contributed to training, development, overseeing daily operations, customer service management, instilling new initiatives along with team building and motivation. A highly determined, organized, goal oriented, and motivated individual.

Overview

26
26
years of professional experience

Work History

Marketing Manager

Roofed Right America
Milwaukee, WI
05.2019 - 07.2024
  • Managed day-to-day operations of the marketing department
  • Responsible for overseeing marketing specialists that generated leads for outside sales reps
  • Developed training materials for all new hires
  • Provided support to sales manager to assist in generating sales for the company
  • Worked directly with outside sales reps to help provide support to them
  • Managed outside sales reps Google calendars and provided generated leads to each rep
  • Created various spreadsheets and reports to track marketing output which helps drive sales
  • Updated marketing/sales KPI reports each month
  • Submitted marketing weekly payroll hours and bonuses to Accounting department
  • Managed marketing department to record breaking sales for the department and the company overall
  • Helped in expanding company to other markets around the country.

Marketing Associate

Infinity Exteriors
Milwaukee, WI
04.2019 - 08.2024
  • Outbound phone calls to homeowners that are interested in receiving a quote for home exterior projects
  • Scheduled appointments for outside sales reps to provide quotes for various exterior projects
  • Handled evening hours for Podium texting service to schedule appointments for the outside sales reps
  • Provided many quality leads for the outside sales reps
  • Generated sales and revenue for outside sales reps and company through leads that were provided.

Marketing Specialist

Roofed Right America
Milwaukee, WI
03.2015 - 04.2019
  • Contacted businesses by phone to set up roof inspections/estimate appointments for outside sales reps
  • Worked directly with outside sales reps to help fill their calendars
  • Managed spreadsheets of appointments that other callers generated
  • Provided quality leads for outside sales reps that were quoted for roof repairs and replacements
  • Generated sales and revenue for the outside sales reps and the company from the leads that were provided.

Call Center Manager

Phoenix Resource Group/Bennett Direct
Milwaukee, WI
02.2004 - 03.2015
  • Maintained database of donor profiles to ensure most accurate information is available
  • Ensured accuracy in data entry of donor contribution/billing information
  • Consistently worked to improve and increase fundraising capabilities by instituting team member initiatives
  • Provided excellent customer service to assist/fulfill customer needs and concerns to maintain a great relationship with donors
  • Assured the daily needs of the business are completed through delegation and prioritized to-do lists
  • Successfully managed call center staff in exceeding fundraising goals for clients.

Call Center Manager & Tele-Fundraiser

Taylor & Associates
Milwaukee, WI
07.1998 - 02.2004
  • Development for non-profit art organizations
  • Supervised the daily operations of the business to include client relations, fundraising goals, and organization of client information
  • Contacted individuals and businesses for donations via telephone
  • Successfully managed call center staff in exceeding fundraising goals for clients.

Education

Associate Degree in Marketing Communications -

Milwaukee Area Technical College
Milwaukee, WI
05.1998

Skills

  • Microsoft Office
  • Team Building
  • Google Analytics
  • Zoho CRM
  • Fundraising
  • B2B marketing
  • Strong problem solving and multi-tasking skills
  • Strong oral and written communication skills
  • Strong marketing and selling skills
  • Microsoft Word
  • Excel

Timeline

Marketing Manager

Roofed Right America
05.2019 - 07.2024

Marketing Associate

Infinity Exteriors
04.2019 - 08.2024

Marketing Specialist

Roofed Right America
03.2015 - 04.2019

Call Center Manager

Phoenix Resource Group/Bennett Direct
02.2004 - 03.2015

Call Center Manager & Tele-Fundraiser

Taylor & Associates
07.1998 - 02.2004

Associate Degree in Marketing Communications -

Milwaukee Area Technical College

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Bryan Pintar