Bryan Miller
Orem,UT
Summary
Results-driven professional with a proven track record of providing customers tailored solutions to meet their unique needs. Skilled in establishing and nurturing strong relationships, ensuring customer satisfaction and loyalty. Known for delivering high-quality service and exceeding expectations. Agile and adaptable, with excellent communication and customer service skills that contribute to a positive and seamless customer experience.
Overview
12
12
years of professional experience
Work History
Business Development/Customer Care Supervisor
Melaleuca
12.2023 - Current
- Consistently deliver world-class customer service, achieving perfect scores on training assessments
- Ranked #1 in Customer Service (February 2024)
- Exceeded marketing services requirements, increasing company revenue
- Passed Business Development Panel, demonstrating strategic insight and knowledge.
- Ranked #2 Supervisor (November 2023) for performance and team outcomes.
- Mentored and developed team members, fostering internal promotions and skill development
Independent Financial Professional
Common Sense Financial
04.2021 - Current
- Attend continuing education courses and workshops to gain additional insurance industry knowledge
- Determine financial needs by assessing existing coverage and aligning new products and services with long-term goals
- Recipient of the Star Performer and Up and Coming Leadership award
- Completed smart start challenge of 20 appointments in first 30 days.
General Manager
JCW’s The Burger Boys
10.2012 - 06.2023
- Effectively managed payroll, timekeeping, and paperwork for new hires and terminations
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Carefully interviewed, selected, trained, and managed over 75+ team members
- Developed and implemented strategies to increase sales and profitability.
Education
Utah Valley University
Orem, UT01.2014
High School Diploma -
Utah County Academy of Sciences
Orem, UT05-2013
Skills
- Sales & Business Development (4 years)
- Property Management (4 years)
- AutoCAD (4 years)
- Account Performance Reviews (4 years)
- Policy implementation (10 years)
- Leadership & Team Development (10 years)
- Customer Service Excellence (10 years)
- Recruiting & Talent Acquisition (10 years)
- Labor Cost Analysis & Financial Management (10 years)
Timeline
Business Development/Customer Care Supervisor
Melaleuca
12.2023 - Current
Independent Financial Professional
Common Sense Financial
04.2021 - Current
General Manager
JCW’s The Burger Boys
10.2012 - 06.2023
Utah Valley University
High School Diploma -
Utah County Academy of Sciences
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