Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
CATERING SPECIALIST
Mendocino Farms
09.2023 - Current
Organized menus to meet customer needs and budget requirements
Managed all aspects of the catering process from order taking to payment collection
Ordered supplies in advance for upcoming catered events
Packed and labeled food for delivery, ensuring accurate and timely orders.
BARISTA
Urth Caffe Pasadena
08.2022 - 10.2023
Having to remain calm and provided friendly customer service under pressure.
Contributed to a positive team environment through effective communication and collaboration with colleagues
Created custom drinks for 100+ customers a shift
Maintained regular and consistent attendance and punctuality
SERVICE MANAGER
Chipotle Mexican Grill
08.2021 - 08.2022
Controlling food cost
Maintaining Labor Schedule
Resolved customer complaints in professional and timely manner
Placing food orders
Monitored service staff performance and provided feedback for improvement.
ASSISTANT
LA's Best
11.2018 - 05.2019
Organize events and led games for the students
Teaching up to 10+ students
Planned out schedules.
Education
Bachelor of Arts - CADV: Applied Developmental Science
California State University - Northridge
Skills
Effective Communication Skill
Leadership
Multitasker
Ability to adapt to new environments
Reliable & Trustworthy
Verbal and written communication
Time Management
Timeline
CATERING SPECIALIST
Mendocino Farms
09.2023 - Current
BARISTA
Urth Caffe Pasadena
08.2022 - 10.2023
SERVICE MANAGER
Chipotle Mexican Grill
08.2021 - 08.2022
ASSISTANT
LA's Best
11.2018 - 05.2019
Bachelor of Arts - CADV: Applied Developmental Science