Bryan Rios
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple complex priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at seeing "big picture while still also focusing on the details and time management.
Overview
15
15
years of professional experience
Work History
Athlete Services Coach
Nike
09.2020 - 11.2021
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Stockroom Coach/Assistant Head Coach
Nike Clearance Store
05.2018 - 09.2020
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures. Staffing ranged from 50-100 employees.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Front Desk Associate
Gold's Gym
08.2017 - 08.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Assisted gym members by making protein shakes.
Stockroom Lead
Nike Clearance Store
05.2017 - 05.2018
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Received incoming merchandise and stored in correct stock locations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained orderly stockroom for ease of retrieval.
Part Time/ Full Time Athlete
Nike Factory Store
10.2012 - 05.2017
- Supported efficient and timely replenishment of sales floor merchandise.
- Greeted customers and helped with product questions, selections and purchases.
- Used POS system to process sales, returns, online orders and gift card activations.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Worked closely with shift manager to solve problems and handle customer concerns.
PE Assistant
Harlingen CISD
09.2011 - 05.2016
- Taught physical education classes covering exercise strategies, sports and safety.
- Complied with state and federal standards for physical fitness benchmarks and exercise programs.
- Assessed student physical fitness levels and adjusted objectives according to successes.
- Provided creative, structured environment for children, ages 4-12 and over 800 students every year..
Education
High School Diploma -
Harlingen High School South
Harlingen, TX05.2009
Skills
- Leadership
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Ability to Mentor
Timeline
Athlete Services Coach
Nike
09.2020 - 11.2021
Stockroom Coach/Assistant Head Coach
Nike Clearance Store
05.2018 - 09.2020
Front Desk Associate
Gold's Gym
08.2017 - 08.2018
Stockroom Lead
Nike Clearance Store
05.2017 - 05.2018
Part Time/ Full Time Athlete
Nike Factory Store
10.2012 - 05.2017
PE Assistant
Harlingen CISD
09.2011 - 05.2016
High School Diploma -
Harlingen High School South