Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Rivero

Hialeah,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Baptist Main Patient Concierge

Baptist Health Hospital
10.2023 - 04.2024
  • Educated new employees on proper protocols related to serving as a Patient Concierge team member, contributing to consistent service quality across the department.
  • Served as a liaison between patients, families, and healthcare providers to ensure clear communication and mutual understanding of treatment goals.
  • Addressed any concerns or issues raised by patients promptly to maintain high levels of satisfaction throughout their visit.
  • Coordinated with various departments to facilitate seamless patient transfers and transitions between services.
  • Established strong rapport with patients, fostering trust and open communication for improved outcomes.

Education

High School Diploma -

Imater Preparatory Academy High School
Hialeah, FL
06.2021

Skills

  • Strong organizational skills
  • Healthcare system understanding
  • Reliability and punctuality
  • Patient confidentiality
  • Exceptional communication
  • Patient Services

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Baptist Main Patient Concierge

Baptist Health Hospital
10.2023 - 04.2024

High School Diploma -

Imater Preparatory Academy High School

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Bryan Rivero