Bryan Rivero
Rochester,NY
Summary
Dedicated Kinesiology graduate and former collegiate football athlete with hands-on expertise in strength training, injury prevention, and performance optimization. Proven ability to foster youth development and enhance program quality within safe, engaging environments. Strong leadership style aligned with YMCA values, focusing on disciplined teamwork and community support.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
08.2023 - Current
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with health and safety regulations during food preparation and service.
- Monitored team performance to maintain quality standards and optimize efficiency.
- Provided ongoing feedback to staff, fostering a culture of continuous improvement.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members the correct procedures for all areas of operations.
Crew Trainer
McDonald's
08.2021 - 08.2023
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Crew Member
McDonald's
08.2020 - 08.2021
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated kitchen equipment efficiently, adhering to health and safety standards for food preparation.
- Maintained cleanliness of work areas, contributing to overall store hygiene and aesthetics.
Education
Bachelor of Science - Kinesiology
SUNY, Brockport
Brockport, NY05-2026
High School Diploma -
Gates Chili High School
Rochester, NY06-2021
Skills
- Bilingual: English and Spanish
- Customer service
- Employee training
- Equipment maintenance
- Team leadership
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's
08.2023 - Current
Crew Trainer
McDonald's
08.2021 - 08.2023
Crew Member
McDonald's
08.2020 - 08.2021
Bachelor of Science - Kinesiology
SUNY, Brockport
High School Diploma -
Gates Chili High School