Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marisol Polanco

Victorville,CA

Summary

Reliable and motivated customer service professional with extensive experience in food service, sales, and childcare settings. Skilled in cash handling, customer engagement, training new employees, and working in fast-paced environments. Bilingual in English and Spanish with strong communication and teamwork abilities. Known for being dependable, adaptable, and quick to learn new skills. Currently relocating from California to Boise, Idaho, seeking new employment opportunities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
Victorville, CA
08.2020 - 07.2021
  • Trained new crew members on food preparation and safety protocols.
  • Assisted in maintaining cleanliness and organization in dining and kitchen areas.
  • Collaborated with team to enhance customer service experiences.
  • Supported team during peak hours by efficiently taking orders and preparing meals.
  • Executed customer order preparation at front counter and drive-thru.
  • Performed closing duties, including cleaning and equipment shutdown, along with opening responsibilities.

Crew Trainer

McDonald's
Victorville, California
04.2023 - Current

Rehired.

Teacher's Assistant

Feather River College Child Development Center
Quincy, California
02.2022 - 05.2022
  • Assisted children with daily activities and learning exercises.
  • Monitored classroom behavior to ensure a positive learning environment.
  • Supervised children and participated with children in activities.
  • Assisted with meals, diaper changes, and hygiene routines
  • Helped maintain a safe and structured learning environment

Sales Representative

Reign Acquisitions
Victorville, CA
09.2023 - 12.2023
  • Sold cell phone and internet service plans through customer engagement
  • Used communication and persuasion skills to close sales
  • Explained services and options clearly to customers
  • Conducted professional networking to generate leads and expand customer base
  • Handled objections and negotiated service agreements
  • Maintained strong product knowledge to support sales performance

Team Member

Firehouse Subs
Hesperia, California
04.2024 - 11.2024
  • Prepared and assembled food orders according to customer specifications.
  • Operated kitchen equipment safely and efficiently for food preparation tasks.
  • Maintained stock levels of ingredients and supplies through regular inventory checks.
  • Operated cash registers to process payments from customers.
  • Monitored expiration dates on food items for freshness assurance.

Education

High School Diploma -

Serrano High School
Phelan, CA
06-2021

Some College (No Degree) - General Studies

Feather River College
Quincy, CA
08-2021

Associate - General Studies

Victor Valley College
Victorville, CA
07-2026

Skills

  • Customer service
  • Team building
  • Employee training
  • Food safety
  • Sales techniques
  • POS systems
  • Processing payments
  • Opening and closing procedures
  • Safe food handling
  • Cash handling
  • Sales & communication
  • Bilingual: English & Spanish

Certification

  • San Bernardino County food handlers card

Timeline

Team Member

Firehouse Subs
04.2024 - 11.2024

Sales Representative

Reign Acquisitions
09.2023 - 12.2023

Crew Trainer

McDonald's
04.2023 - Current

Teacher's Assistant

Feather River College Child Development Center
02.2022 - 05.2022

Crew Trainer

McDonald's
08.2020 - 07.2021

High School Diploma -

Serrano High School

Some College (No Degree) - General Studies

Feather River College

Associate - General Studies

Victor Valley College
Marisol Polanco