Bryan Rodriguez
Lehigh Acres,United States
Summary
Dynamic Gaming Dealer with extensive experience at One Eyed Jacks Poker Room, recognized for keen observation and exceptional customer service. Proven ability to manage cash transactions accurately while maintaining game integrity. Adaptable and composed under pressure, fostering a welcoming atmosphere that enhances player satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Gaming Dealer
One Eyed Jacks Poker Room
Sarasota, FL
04.2022 - 12.2025
- Dealt various poker games, ensuring adherence to house rules and regulations.
- Managed cash transactions accurately, balancing chips and funds efficiently.
- Monitored player behavior to maintain a safe and enjoyable gaming environment.
- Assisted in training new dealers on game procedures and customer service standards.
- Ensured game integrity by vigilantly monitoring gameplay and identifying potential issues or discrepancies.
- Mastered various table games to provide patrons with diverse options for entertainment and engagement.
Gaming Dealer
Derby Lane
St. Petersburg, FL
08.2017 - 03.2022
- Maintained a clean and organized gaming area, enhancing overall guest experience.
- Communicated effectively with players to foster engagement and handle disputes promptly.
- Contributed to team efforts by collaborating with staff during peak hours for smooth operations.
- Implemented strategies to enhance game flow and optimize player satisfaction during sessions.
- Managed high-pressure situations effectively while remaining calm under stress and providing exceptional customer service throughout busy shifts.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Gaming Dealer
Bonita Springs Poker Room
Bonita Springs, FL
07.2015 - 02.2017
- Maintained smooth operations by efficiently managing casino chips, cash transactions, and accurate recordkeeping.
- Contributed to a welcoming atmosphere by greeting patrons and assisting them in finding suitable games.
- Demonstrated adaptability by quickly learning new games as they were introduced on the casino floor.
- Developed strong rapport with returning patrons to foster loyalty towards the establishment over time.
Education
Associate of Science - Business Management
Miami Dade College
Miami, FLAssociate of Science - Poker
Ace of Spades
Hialeah, FL10.2012
Skills
- Keen observation
- Excellent customer service
- Strong mathematical skills
- Patience and composure
- Quick decision making
- Stress tolerance
- Accurate cash handling
- Game rules
- Gaming commission compliance
Timeline
Gaming Dealer
One Eyed Jacks Poker Room
04.2022 - 12.2025
Gaming Dealer
Derby Lane
08.2017 - 03.2022
Gaming Dealer
Bonita Springs Poker Room
07.2015 - 02.2017
Associate of Science - Business Management
Miami Dade College
Associate of Science - Poker
Ace of Spades