Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Ruszczyk

League City

Summary

Dynamic manager with extensive experience at Taco Cabana, excelling in customer service and team leadership. Proven track record in optimizing inventory processes and enhancing service speed, resulting in improved customer satisfaction. Skilled in decision-making and multitasking, consistently achieving departmental goals through strategic planning and effective staff training.

Overview

15
15
years of professional experience

Work History

Manager

Taco Cabana
Webster, TX
03.2018 - 12.2024
  • Led daily operations to ensure efficient service and customer satisfaction.
  • Managed inventory levels, reducing waste and optimizing stock replenishment processes.
  • Trained and mentored staff on operational standards and best practices.
  • Implemented new procedures to enhance workflow and improve service speed.
  • Oversaw team scheduling, ensuring adequate coverage during peak hours.
  • Conducted performance evaluations, providing constructive feedback for staff development.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Manager

The Melt
Friendswood, TX
02.2016 - 03.2018

Same duties as I had at Taco Cabana

Manager

Sonic Drive In
Houston,TX
12.2009 - 12.2014
  • Led daily operations to ensure efficient service and customer satisfaction.
  • Managed inventory levels, reducing waste and optimizing stock replenishment processes.
  • Trained and mentored staff on operational standards and best practices.
  • Implemented new procedures to enhance workflow and improve service speed.
  • Oversaw team scheduling, ensuring adequate coverage during peak hours.
  • Conducted performance evaluations, providing constructive feedback for staff development.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Sales Associate

Mattress One
Houston, TX
12.2014 - 02.2016
  • Assisted customers in selecting mattresses based on individual needs and preferences.
  • Maintained accurate product knowledge to provide informed recommendations to clients.
  • Processed transactions efficiently using point-of-sale systems for customer purchases.
  • Collaborated with team members to ensure a welcoming and organized store environment.
  • Participated in inventory management, including stock checks and product displays.
  • Adapted quickly to updates in promotions and product offerings within the store.
  • Contributed to achieving sales goals through effective communication and relationship-building skills.

Education

High School Diploma -

Clear View High School
Webster, TX

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Multitasking
  • Professional and courteous
  • Attention to detail
  • Positive attitude

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Manager

Taco Cabana
03.2018 - 12.2024

Manager

The Melt
02.2016 - 03.2018

Sales Associate

Mattress One
12.2014 - 02.2016

Manager

Sonic Drive In
12.2009 - 12.2014

High School Diploma -

Clear View High School