Bryan Santana
Rowland Heights,CA
Summary
Hardworking cookout Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cookout Truck Associate
In-N-Out Burger
Chino Hills, CA
12.2022 - Current
- Built relationships with customers by providing friendly customer service, demonstrated at all times.
- Supported management team to facilitate task completion and meet performance goals.
- Ensured the cleanliness and tidiness of the Cookout truck.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Assigned duties such as restocking shelves or cleaning work areas to Associates.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Maintained high standards of cleanliness in the kitchen environment.
- Followed health and safety guidelines while handling food items.
- Communicated effectively with colleagues in order to ensure smooth workflow in the kitchen.
- Cleaned and maintained work area and equipment such as knives, cutting boards.
- Worked quickly to stay ahead of demanding customer loads during rush periods without sacrificing quality.
- Answered inquiries from customers regarding menu items and their ingredients.
- Controlled risk of food-borne infection by consistently following sanitary requirements.
Education
High School Diploma -
Covina High School
Covina, CA06-2023
Skills
- Management Support
- Cross-Functional Teamwork
- Decision-Making
- Courteous and Professional
- Attention to Detail
- Workplace Safety
- Oral Communication
- Customer Engagement
Languages
Spanish
Native/ Bilingual
Certification
- Food Handler licences
Timeline
Cookout Truck Associate
In-N-Out Burger
12.2022 - Current
High School Diploma -
Covina High School
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