Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Selner

Fort Worth,TX

Summary

Hardworking field technician bringing five+ years of experience performing diverse roles within the company. Looking to apply my knowledge and experience in an Enterprise Account Executive role.

Overview

12
12
years of professional experience

Work History

Field Technician V

Spectrum
08.2018 - Current
  • Developed the follow up process within TQA to follow up with multi-peat customers to provide a streamlined approach in dealing with any problems or maintenance issues they have experienced.
  • Worked with multi-peat customers and escalated calls to solve their issue and prevent further truck rolls.
  • Installed, troubleshooted, and maintained internet, voice, and video services for residential and SMB customers to ensure the best service for the customer.
  • Properly identify any plant issues and would work with Field Engineering to make sure the issue was corrected.

Field Operations Supervisor

Spectrum
02.2022 - 02.2023
  • Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
  • Developed standard operating procedures to ensure consistent work results across all team members and improve overall operational efficiency.
  • Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
  • Mentored junior employees, fostering professional growth and development while strengthening the organization''s talent pipeline.

Field Wireman

United States Marine Corps
07.2012 - 07.2016
  • Constructed, operated, and maintained communication networks for military exercises and unit deployments. This included laying communication lines (fiber, CAT-5, Coax, etc.) to various units during military exercises, programming telecommunication switches (DEOS, RSAM, and Cisco) to ensure quality telecommunications in all training and combat environments.

Education

Field Technician VI

NCTI

Field Technician V

NCTI

Skills

  • Professional Communication
  • Data Collection
  • Technical Support
  • Interpersonal and written communication
  • Customer Service
  • Excellent Communication
  • Team Leadership

Timeline

Field Operations Supervisor

Spectrum
02.2022 - 02.2023

Field Technician V

Spectrum
08.2018 - Current

Field Wireman

United States Marine Corps
07.2012 - 07.2016

Field Technician VI

NCTI

Field Technician V

NCTI

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Bryan Selner