Bryan Serrano Olazo
Pittsburg,CA
Summary
Construction professional with solid foundation in hands-on construction work and project management. Known for exceptional team collaboration and effective problem-solving to meet project goals. Highly adaptable, ensuring seamless operations under changing project demands. Skilled in equipment operation, blueprint reading, and material handling.
Overview
19
19
years of professional experience
Work History
Delivery Associate
Archers Fleet LLC
Oakley, CA
07.2025 - Current
- Coordinated timely deliveries across designated routes, ensuring customer satisfaction and adherence to schedules.
- Monitored vehicle condition and performed routine maintenance checks to uphold safety standards.
- Collaborated with dispatch teams to resolve delivery issues and improve service reliability.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Delivery Associate
Delivered USA Inc.
Oakely , CA
08.2024 - 01.2025
- Executed delivery routes with efficiency and punctuality.
- Delivered exceptional customer service during all transport operations.
- Adhered to Amazon delivery regulations and protocols consistently.
- Maintained knowledge of driving regulations with netryodyne for compliance.
Construction Journeyman
Toupin Construction Inc.
Walnut Creek, CA
02.2013 - 03.2024
- Executed tile installation with precision and attention to detail.
- Performed carpentry tasks, including framing and finishing work.
- Conducted electrical installations, ensuring compliance with safety regulations.
- Completed plumbing repairs and installations for optimal functionality.
- Installed sheetrock efficiently to prepare surfaces for finishing.
Cashier
Diablo Valley College
Concord , CA
01.2013 - 02.2013
- Performed cash register operations for cash, check, and credit card transactions with high accuracy.
- Assisted customers in completing purchases, locating items, and enrolling in reward programs.
Enterprise Rent-A-Car
Customer Service Represenative
San Francisco , CA
06.2008 - 03.2012
- Delivered high-level customer service by assessing rental needs in-person or via phone.
- Managed rental reservations, processed returns, and communicated rental terms effectively.
- Provided specific quotes and addressed general inquiries from customers.
- Conducted training and workshops for new hires to enhance team performance.
- Successfully booked over 30 rental vehicles for an individual client, ensuring satisfaction.
- Handled exit transactions to streamline customer experiences and improve efficiency.
Cashier
Centerplate
San Francisco , CA
05.2007 - 06.2009
- Managed high-traffic concession stands, ensuring exceptional customer service and satisfaction.
- Monitored inventory levels to maintain adequate food supply and quality.
- Ensured cleanliness and organization of concession areas for optimal customer experience.
- Operated cash register accurately, managing transactions efficiently.
Education
Bachelor of Arts - Asian American Studies
San Francisco State University
San Francisco, CA2012
Minor in Business Administration
San Francisco State University
San Francisco, CA2012
Skills
- Customer service excellence
- Interpersonal communication skills
- Work ethic and reliability
- Attention to detail
- Problem-solving
- Power tool operation
References
References available upon request.
Timeline
Delivery Associate
Archers Fleet LLC
07.2025 - Current
Delivery Associate
Delivered USA Inc.
08.2024 - 01.2025
Construction Journeyman
Toupin Construction Inc.
02.2013 - 03.2024
Cashier
Diablo Valley College
01.2013 - 02.2013
Enterprise Rent-A-Car
Customer Service Represenative
06.2008 - 03.2012
Cashier
Centerplate
05.2007 - 06.2009
Minor in Business Administration
San Francisco State University
Bachelor of Arts - Asian American Studies
San Francisco State University