Bryan Smith
Brighton,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 40-70 pounds. Highly experienced in performing quality inspections and machinery operations.
Overview
8
8
years of professional experience
Work History
Walmart Associate
Walmart
04.2015 - Current
- Was a Dairy Department Manager for a year.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Brighton High School
Brighton, TN05.2012
Skills
- Process Improvement
- Display Set-Up
- Customer Relationship Management
- Stockroom Rotation
- Issue Resolution
- Product Knowledge
- New Hire Training
- Stocking and Replenishing
- Safety Processes
- Merchandising
Timeline
Walmart Associate
Walmart
04.2015 - Current
High School Diploma -
Brighton High School
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