Well-rounded and highly motivated military soldier. Skilled in building customer relationships and understanding customer needs. Detail-oriented with strong communication and interpersonal skills for providing superior customer service. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position that will allow me to utilize my skills and determination to become a valued asset to a company.
Overview
5
5
years of professional experience
Work History
Salesperson
World Kia Of Joliet
05.2023 - Current
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Increased sales and customer satisfaction through personalized servicing.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Developed successful sales strategies to maximize customer satisfaction and profit.
Completed registration paperwork and sales documentation.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
N Transportation Management Coordinator
Indiana Army National Guard
04.2018 - Current
Documented and inventoried freight, cargo and material shipments of all types.
Coordinated driver dispatch to accomplish daily delivery requirements.
Identified hazardous materials and safely secured or disposed of it.
Requested and coordinated transport capabilities to meet missions.
Arranged documentation and reports for follow-up or response to tracer actions.
Met safety and regulatory standards for full operational compliance.
Tracked shipments from dispatch through delivery to verify timely arrival.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Correctional Officer
Pendleton Correctional Facility
03.2020 - 10.2020
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Received and accounted for personal possessions and determined inmate work assignments.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Supervised inmates during meals, recreation and other activities.
Conducted security checks of inmates and living areas.
Investigated and responded to incidents of inmate misconduct.
Order Picker
Johnstone Supply
03.2019 - 02.2020
Performed proper lifting and handling techniques to maintain safe working environment.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Checked inventory and selected products from specific locations based upon availability.
Maintained tidy and organized warehouse environment to comply with cleanliness standards.
Picked and packed order items.
Followed orders precisely for correct items, sizes and quantities.
Reviewed order slips, picked products and staged merchandize to be shipped.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Kept work areas neat, clean and free from debris.
Education
Logistics Certification - Business Management
Army Logistics University
Fort Lee, VA
2018
Some College (No Degree) - Marketing
University of Dubuque
Dubuque, IA
High School Diploma -
Joliet Central High School
Joliet, IL
2015
Skills
Researching, Interpreting, preparing and coordinating actions pertaining to travel entitlement, and cargo and material shipments to ensure accountability
Identifying and reporting problem areas to prevent additional costs, losses and damages
Great communicator with leadership team and co-workers
Team-oriented person who is very good at adapting to different situations
Corporate Compliance
Suggestive Selling
Digital Databases
Customer Experience Improvement
Shipment Processing
Timeline
Salesperson
World Kia Of Joliet
05.2023 - Current
Correctional Officer
Pendleton Correctional Facility
03.2020 - 10.2020
Order Picker
Johnstone Supply
03.2019 - 02.2020
N Transportation Management Coordinator
Indiana Army National Guard
04.2018 - Current
Logistics Certification - Business Management
Army Logistics University
Some College (No Degree) - Marketing
University of Dubuque
High School Diploma -
Joliet Central High School
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