Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Vargas

Parkland,FL

Summary

Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Dependable professional with a strong background in installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Field Technician

Crown Lift Trucks
Pompano Beach, FL
11.2021 - Current
  • Kept all equipment running by paying close attention to signs of issues and completing quality repairs.
  • Communicated across departments regarding equipment status, issues and resolutions.
  • Performed annual and preventive system service maintenance.
  • Completed repairs, performed preventive maintenance and kept records in quality system.
  • Diagnosed tool, equipment and machinery malfunctions.
  • Sustained safety protocol by executing routine tests and ensuring proper and safe equipment handling.
  • Performed mechanical and electrical work on forklifts machines.

Assets Protection Specialist

Target
Boynton Beach, FL
02.2006 - 11.2021
  • Detained shoplifters, following local laws and company policies governing apprehensions.
  • Participated in court proceedings with evidence to support allegations.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Constructed detailed case and investigative reports for local authorities.

Front Desk Agent

Boca Raton Resort and Club, A Waldorf Astoria Resort
Boca Raton, FL
06.2002 - 07.2005
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Facilitated front desk operations for busy high-volume hotel.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.

Loss Prevention Officer

JCPenney
Pompano Beach, FL
01.2000 - 03.2002
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise.

Education

High School Diploma -

Deerfield Beach High School
Deerfield Beach, FL
06.2000

Skills

  • Working collaboratively
  • Planning
  • Decision-making
  • Relationship building
  • Conflict resolution
  • Report writing abilities
  • Reliable and trustworthy
  • Analytical
  • Customer service
  • Leadership
  • Fluent in Spanish
  • Troubleshooting

Timeline

Field Technician

Crown Lift Trucks
11.2021 - Current

Assets Protection Specialist

Target
02.2006 - 11.2021

Front Desk Agent

Boca Raton Resort and Club, A Waldorf Astoria Resort
06.2002 - 07.2005

Loss Prevention Officer

JCPenney
01.2000 - 03.2002

High School Diploma -

Deerfield Beach High School