Bryan Vejar Gutierrez
Monroe,NC
Summary
Driven IT Specialist with proven expertise in network security and technical issue analysis, honed at the Army National Guard. Excelled in troubleshooting, ensuring systems remained operational at peak times, and enhancing network configurations. Demonstrated exceptional problem-solving abilities and customer service, achieving significant improvements in system efficiency and user satisfaction. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist
Army National Gaurd
10.2023 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and input commands to troubleshoot areas.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Configured hardware, devices, and software to set up work stations for employees.
- Created user accounts and assigned permissions.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Proficiently able to find issues and troubleshoot Routers, Switches, and end devices
- Setting up security on networking systems on LANs
- Some knowledge on VoIP
- Used ticketing systems to manage and process support actions and requests.
Screen Printer
Sports-To-You
01.2023 - Current
- Copied customer designs and translated to functional print screens.
- Maintained relationships with clients through punctuality and excellent customer service.
- Prepared and loaded screen ink.
- Cleaned, adjusted and repaired screen printing machines.
- Performed quality checks and dried, folded and packed completed articles.
- Examined products to identify defects and variations from coloring and other processing standards and tested solutions used to process textile goods to detect defects.
Education
High School Diploma -
Information Technology Training
Augusta, GA08.2024
High School Diploma -
Monroe High School
Monroe, NC06.2022
Skills
- Technical issue analysis
- Application installations
- Network Administration
- Troubleshooting
- Subnetting expertise
- VLAN aggregation
- OSPF routing
- Network Security
- LAN
- Active Directory
- Port security knowledge
- Routers/Switches Configurations
Languages
Spanish
Limited Working
English
Professional Working
Certification
- Secret Clearance
- Working on obtaining Sec+ Cert
Timeline
IT Specialist
Army National Gaurd
10.2023 - Current
Screen Printer
Sports-To-You
01.2023 - Current
High School Diploma -
Information Technology Training
High School Diploma -
Monroe High School
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