Bryan Velez
Orlando
Summary
Hardworking and enthusiastic College Student working towards a B.S. in Criminal Justice. Dedicated, hardworking, and committed to becoming a dependable and valuable team member. A Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Associate
Mayd LLC (Amazon DSP)
06.2024 - Current
- Delivered packages efficiently while adhering to safety protocols and company standards.
- Navigated routes effectively to ensure timely deliveries and enhance customer satisfaction.
- Maintained vehicle cleanliness and performed routine inspections to promote safety and reliability.
- Utilized handheld devices for tracking deliveries, updating statuses, and managing inventory accuracy.
Delivery Associate
Force LLC (Amazon DSP)
04.2024 - 06.2024
- Utilized GPS navigation to identify the most efficient routes for deliveries
- Demonstrated strong time management skills by completing deliveries within the allotted time frame
- Always adhered to traffic laws
Sales Associate
Target
04.2019 - 08.2025
- Trained the new hires in different positions across the store
- Performed cashier duties in a high-volume retail environment
- Replenished store shelves and displays
- Ensured guests had an amazing shopping experience
Sales Associate
Tommy Hilfiger
10.2018 - 04.2019
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to maintain visual merchandising standards and store presentation.
- Processed transactions swiftly, handling cash and electronic payments accurately.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL12-2025
Associate of Science - Criminal Justice
Valencia College
Orlando, FL04-2022
High School Diploma -
Celebration High School
Celebration, FL2018
Skills
- Leadership and Teamwork
- Communication Skills
- Interpersonal Skills
- Customer Service
- Critical Thinking
- Microsoft Word
- Proficiency with Computers
Accomplishments
Nominated to join the National Success and Leadership Society for academic excellence, Dean's list for all semesters at UCF, Graduated with High Honors from Valencia College, President's list every semester at Valencia College, Graduated with High Honors from Celebration High School
Certification
Certificate in Crime Scene Investigation, Certificate in Homeland Security
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Associate
Mayd LLC (Amazon DSP)
06.2024 - Current
Delivery Associate
Force LLC (Amazon DSP)
04.2024 - 06.2024
Sales Associate
Target
04.2019 - 08.2025
Sales Associate
Tommy Hilfiger
10.2018 - 04.2019
Bachelor of Science - Criminal Justice
University of Central Florida
Associate of Science - Criminal Justice
Valencia College
High School Diploma -
Celebration High School