BRYAN VIGNE
Slidell,LA
Summary
Skilled Satellite Installation Technician with strong Ethernet networking and troubleshooting abilities. Committed to implementing effective solutions that enhance service reliability and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Satellite Installation Technician
DIRECTV
LOUISIANA
03.2013 - Current
- Installed and maintained cable systems, ensuring optimal functionality for residential and commercial clients.
- Diagnosed and resolved technical issues promptly, enhancing customer satisfaction and service reliability.
- Trained junior technicians on installation procedures and safety protocols, fostering skill development within the team.
- Collaborated with project managers to streamline operations, improving efficiency in service delivery processes.
- Implemented troubleshooting strategies that reduced downtime during service calls, increasing overall productivity.
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
Cable Technician
Superior
Harvey, LA
07.2010 - 03.2013
- Installed and maintained cable infrastructure, ensuring optimal performance and reliability.
- Diagnosed and resolved service interruptions, minimizing downtime for customers.
- Collaborated with team members to execute complex installations, enhancing workflow efficiency.
- Mentored junior technicians on best practices and safety protocols in cable installation.
- Trained new hires on equipment use and troubleshooting techniques to build team competency.
Cable Installation Technician
Dependable
Harahan, LA
02.2007 - 07.2010
- Installed and maintained cable systems, ensuring optimal performance and customer satisfaction.
- Troubleshot technical issues efficiently to minimize service downtime and enhance user experience.
- Collaborated with team members to execute installations according to project specifications and safety standards.
- Trained junior technicians on installation techniques, equipment usage, and best practices for service delivery.
Education
High School Diploma -
Frederick Douglass
New Orleans05-1997
Skills
- Ethernet networking
- Cable management
- Network troubleshooting
- System troubleshooting
- Network configuration
- Equipment installation
- Safety awareness
Timeline
Satellite Installation Technician
DIRECTV
03.2013 - Current
Cable Technician
Superior
07.2010 - 03.2013
Cable Installation Technician
Dependable
02.2007 - 07.2010
High School Diploma -
Frederick Douglass