Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Onsite - SupervisorSalesmanDispatcherLocation Preference
On-SiteLocation: Bowling Green, KY
Open to relocation: Yes
Open To Work
Bryan Villalta
Onsite Supervisor
Bowling Green,KY
Work Preference
Summary
Bilingual and results-driven professional with strong analytical and problem-solving abilities, complemented by exceptional multitasking, organizational, and time management skills. Experienced in team leadership, employee motivation, and cultivating positive customer relationships that contribute to a productive and collaborative work environment. Demonstrates sound judgment and effective independent decision-making to support operational efficiency. Committed to enhancing employee engagement and performance through effective training, consistent monitoring, and morale-building initiatives that promote accountability, productivity, and continuous improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Onsite - Supervisor
Epic Personnel Partners, LLC
Bowling Green, KY
06.2025 - Current
- Managed onsite operations, ensuring compliance with safety and quality standards.
- Supervised staff performance, providing mentorship and training to improve efficiency.
- Performed Certifications. EPJ, Forklift, Reach Trucks, Stock Pickers, Clamp trucks, Scissor lift.
- Led conflict resolution initiatives, fostering a positive work environment among team members.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Facilitated collaboration between cross-functional teams, supporting successful project outcomes through effective teamwork.
- Improved overall productivity by continually evaluating and adjusting processes to optimize performance.
- Demonstrated adaptability by managing multiple projects concurrently while maintaining superior performance levels across all jobsites.
- Mentored junior staff members, providing guidance on best practices in onsite management for their professional development.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Implemented process improvements, enhancing team productivity and morale.
Epic Personnel Partners, LLC
AGV TECH
Bowling Green, KY
12.2024 - 06.2025
- Mentored team members, fostering professional growth and improving performance.
- Developed and implemented process improvements to streamline workflows and increase productivity.
- Collaborated with cross-functional teams to drive project outcomes and align objectives.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Initiated comprehensive training program for junior partners and staff, fostering culture of continuous learning and professional development.
- Generated and submitted hourly reports on operations to support management oversight.
- Managed operation of diverse equipment to optimize workflow efficiency.
- Delivered high-quality English and Spanish translations to support diverse client needs.
Salesman
Roofing Solution INC
Westminster, MD
05.2022 - 10.2024
- Capitalized on new business opportunities.
- Installed roofing systems, ensuring adherence to safety protocols and quality standards.
- Conducted inspections to identify issues and recommend necessary repairs or replacements.
- Operated power tools and equipment with precision for efficient roof installation.
- Trained junior roofers on proper techniques and safety measures in roofing practices.
- Managed client communications, addressing concerns and providing updates on project progress.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
- Served as a reliable point-of-contact for clients addressing concerns or questions regarding their roofing needs or ongoing projects.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Managed inventory of roofing supplies and materials.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
Dispatcher
Universal Forest Products Inc
New Windsor, MD
02.2020 - 05.2022
- Resolved customer inquiries and issues, enhancing overall service satisfaction.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Collaborated with drivers to optimize routes and reduce transit times effectively.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Used equipment to ensure efficient workflow.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- coordinated with multiple departments to ensure efficiencey and rapid problem solving
Education
High School Diploma -
WESTMINSTER HIGH SCHOOL
WESTMINSTER, MD06-2020
Transportation Technologies - Auto Services
Carroll County Career & Technology Center
1229 Washington Rd Westminster, MD 2115706-2020
Skills
- Bilingual ( English & Spanish)
- Effective team building and leadership
- Strong analytical and critical thinking
- Time and attendance management Work Planning and Prioritization
- Customer service improvement initiatives
- Attention to detail
- Problem resolution
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Hiring and training
- Adaptability and flexibility
Certification
- NATEF Certification in Automotive Technology
- Certified Auto Electronics Technician
- Tire Industry Association (TIA) Certified Automotive Tire Service (ATS) Technician
Timeline
Onsite - Supervisor
Epic Personnel Partners, LLC
06.2025 - Current
Epic Personnel Partners, LLC
AGV TECH
12.2024 - 06.2025
Salesman
Roofing Solution INC
05.2022 - 10.2024
Dispatcher
Universal Forest Products Inc
02.2020 - 05.2022
High School Diploma -
WESTMINSTER HIGH SCHOOL
Transportation Technologies - Auto Services
Carroll County Career & Technology Center