Bryan Whitehead

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Communicate with guests, interact with families, and provide excellent service.

• Moved furniture for cleaning and set up for special events.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.

* Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

• Kept building spaces and premises clean inside and outside.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Provide excellent customer service

• Provided exceptional support to management, assisting in daily operations and decision-making processes.
• Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
• Created a positive work environment for staff members, promoting teamwork and employee morale.
• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty. Provide excellent customer service