Dynamic Project Manager with a proven track record at GRaas Inc, excelling in project planning and client relations. Expert in strategic planning and risk management, delivering projects on time while enhancing team collaboration. Recognized for improving customer satisfaction and maintaining compliance with industry standards, ensuring high-quality outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Manager
GRaas Inc
08.2013 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
Monitored project performance to identify areas of improvement and make adjustments.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Proved successful working within tight deadlines and fast-paced environment.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Roof Technician
D.C Biggs Roofing
09.2012 - 08.2013
Assisted in training new team members, fostering positive work environment and boosting overall team performance.
Identified opportunities for cost savings in roofing material selection without sacrificing quality or durability.
Enhanced customer satisfaction by promptly addressing any concerns and providing professional service during projects.
Performed thorough inspections to identify potential issues and recommend appropriate solutions for clients.
Skillfully navigated challenging weather conditions while maintaining high standards of workmanship on roofing projects.
Improved roof installations by consistently adhering to industry best practices and safety guidelines.
Cleaned up work areas upon completion of projects.
Operated variety of tools and equipment to safely and efficiently perform tasks.
Assisted with installation of gutters and downspouts.
Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Applied roof coatings to protect roof and extend lifespan.
Assessed roofs for signs of damage or wear and tear after storms.
Installed roof insulation to reduce energy costs.
Adjusted roof flashing to maximize drainage.
Corrected improper drainage and ventilation problems.
Inspected roofs and identified deficiencies for repair cost estimation.
Trained and oversaw employees in roofing system installations.
Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
Concrete Laborer
Strawn & Zoksseski Cement
08.2011 - 08.2012
Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
Demolished and repaired old concrete surfaces.
Set wood and other forming materials to prepare for concrete pours.
Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
Maintained clean, safe worksite for team safety and to help keep projects on-track.
Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
Operated heavy machinery such as mixers, pumps, and power tools to expedite concrete pouring process.
Assisted with installation of steel and anchor bolts to reinforce concrete.
Installed rebar and molded expansion joints and edges for concrete projects.
Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
Enhanced project efficiency by assisting in setup and dismantling of concrete forms and frameworks.
Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
Contributed to client satisfaction by maintaining professional demeanor and consistently delivering high-quality workmanship.
Waiter/Barback
Best Western Conference Center & Hampton Hotel
06.2007 - 08.2011
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Coordinated with servers and bartenders to maintain smooth operation of bar area.