Bryana Castillo
Sachse,TX
Summary
Registered dental assistant and proven expertise in insurance verification and billing. At Dentistry by Brand, I enhanced office efficiency through effective patient scheduling and provided exceptional customer service, ensuring a seamless experience for patients. I am bilingual and reliable, I excel in collaboration and multitasking in fast-paced environments. Offering strong communication skills and keen ability to learn new tasks quickly. Brings understanding of customer service principles and proficiency with office software. Ready to use and develop administrative and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Receptionist and Dental Assistant
Dentistry by Brand
Garland, TX
09.2022 - Current
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Maintained accurate patient records using dental practice management software.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Assisted in patient preparation for examinations and procedures.
- Supported dentists during procedures by handing instruments and managing patient needs
- Updated patient records with accurate information following appointments
- Collaborated with team members to enhance patient comfort and experience
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Assisted with medical coding and billing tasks.
- Assisted patients with insurance verification and billing inquiries effectively.
Dental Assistant
Trio Dental
Garland, TX
04.2020 - 12.2024
- Assisted in patient preparation and comfort during dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view.
Education
Associate of Science -
Richland College
Dallas, TX05.2022
High School Diploma -
Lakeview Centennial
Garland, TX06.2018
Skills
- Phone and email etiquette
- Excellent multitasking capability
- Insurance verification and billing
- Records management
- Data entry
- Bilingual
- Registered dental assistant license
- Collaboration and teamwork
- Medical coding
- Punctual and reliable
Certification
Registered Dental Assistant License
CPR certification
Languages
Spanish
Full Professional
Timeline
Dental Receptionist and Dental Assistant
Dentistry by Brand
09.2022 - Current
Dental Assistant
Trio Dental
04.2020 - 12.2024
Associate of Science -
Richland College
High School Diploma -
Lakeview Centennial