Bryana Diaz
Manhattan,NY
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
5
5
years of professional experience
Work History
Case Manager
Volunteers Of America - Greater New York
01.2023 - Current
- Executed case management activities in strict adherence to agency and funder guidelines, ensuring regulatory compliance.
- Spearheaded positive client outcomes by crafting and implementing comprehensive, individualized case management plans.
- Facilitated improved communication between clients and service providers through regular follow-ups and progress updates.
- Orchestrated the coordination of essential services for clients, resulting in demonstrable enhancements in overall well-being and self-sufficiency.
Student Success Mentor
Suny Delhi
02.2019 - 05.2020
- Developed and implemented workshops and seminars on study skills, time management, and academic success strategies.
- Conducted one-on-one tutoring sessions, identifying individual learning needs and adapting teaching methods accordingly.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Facilitated networking opportunities for mentees, promoting beneficial connections within the industry.
Education
Bachelor of Science - Criminal Justice
State University of New York At Delhi
454 Delhi Dr, Delhi, NY 1375305.2020
Skills
- Referral Coordination
- Case Management
- Care Coordination
- Discharge Planning
- Health History Documentation
- Records Management
- Community Outreach
- Needs Assessment
Timeline
Case Manager
Volunteers Of America - Greater New York
01.2023 - Current
Student Success Mentor
Suny Delhi
02.2019 - 05.2020
Bachelor of Science - Criminal Justice
State University of New York At Delhi
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