Bryana Harris
Hartford,CT
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Reliable medical office professional offers 2 years of experience working in busy settings with high patient volumes. Enthusiastic Medical Receptionist communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
PM Pediatrics
West Hartford, CT
11.2023 - Current
- Called patients to confirm scheduled appointments and obtain additional details.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Compiled and coded patient information or data in appropriate computer system.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Verified insurance coverage for appointments and collected co-payments as required.
- Informed patients of financial responsibilities prior to rendering services.
- Protected patients by observing strict HIPAA guidelines.
Medical Receptionist
Zybs medical group
Windsor, CT
07.2022 - 10.2023
- Called patients to confirm scheduled appointments and obtain additional details.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Ordered and maintained supply inventory for medical office.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
Front Desk Receptionist
Best Western Hotel
Hartford, CT
02.2022 - 10.2023
- Check guest in, take all credit card payments, register people in the system, follow all privacy policy, make sure all guest information is correct, billing statements are correct
Store Manager
Taco Bell
East Hartford, CT
10.2021 - 01.2023
Food and Nutrition Associate
Hartford Hospital
Hartford, CT
04.2020 - 10.2020
- Per Diem, Deliver and build food trays based off guest diet plan, report all issues to supervisor, follow OSHA, HIPPA and all hospital policys.
Education
HSD -
East Hartford High School
Skills
- Microsoft (4 years)
- Food Safety
- Kitchen Experience
- Food Preparation
- Cleaning Experience
- Cashiering
- Cooking
- Busser
- Serving Experience
- Kitchen Management Experience
- Culinary Experience
- Food Service
- Restaurant Experience
- Meal Preparation
- Banquet Experience
- Retail Sales
- Inventory Control
- Caregiving
- Guest Services
- Microsoft Word
- Food Production
- Supervising experience
- Customer service
- Medical Receptionist
- Medical Billing
- Insurance Verification
- Medical Coding
- EMR Systems
- Payment Collection
- HIPAA Compliance
- HIPAA Guidelines
- Front Desk Operations
- Co-Payment Collection
- Electronic Medical Records
Certification
- ServSafe Manager
- CPR Certification
Certification Dates
- ServSafe Manager, 10/01/23, 10/01/25
- CPR Certification
Timeline
Medical Receptionist
PM Pediatrics
11.2023 - Current
Medical Receptionist
Zybs medical group
07.2022 - 10.2023
Front Desk Receptionist
Best Western Hotel
02.2022 - 10.2023
Store Manager
Taco Bell
10.2021 - 01.2023
Food and Nutrition Associate
Hartford Hospital
04.2020 - 10.2020
HSD -
East Hartford High School
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