Bryana Mills
Indianapolis,United States
Summary
Versatile and results-driven professional with a proven track record of enhancing software efficiency and legal compliance. Excelled in project management and client communications, significantly improving operational workflows. Skilled in risk analysis and stakeholder management, adept at driving projects to successful completion while fostering strong vendor relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Formstack Legal Engineer (Project)
Experis
06.2024 - 11.2024
- Client: The Pokémon Company International
- Managed IT systems administration to boost software efficiency in legal operations.
- Ensure backend system development integrates smoothly with existing IT infrastructure, thereby improving operational efficiency.
- • Review and administer contracts to maintain compliance, and support business objectives.
- Crafted comprehensive training manuals, guides, and handouts.
Web Content Editor (Project)
Robert Half
Dallas, United States
01.2024 - 06.2024
- Company Overview: Client: JCC of Dallas
- Provided technical consultation to ensure effective utilization and management of Formstack platforms
- Administered Formstack operations, optimizing system performance and user experience
- Client: JCC of Dallas
Administrative Project Coordinator/EA
Markle Foundation
, United States
04.2023 - 12.2023
- Managed the communication, priorities and needed actions for the Chief Program Officer and the Chief Distribution and Development Officer
- Utilized Salesforce to manage contacts events and meetings, supporting the leadership in coordination, logistics, and strategic planning
- Created, edited, and maintained schedule of meetings, to dos, and deadlines, and correspondence in Microsoft office programs
- Employed strategic planning skills to handle administrative responsibilities such as travel booking, expenses, and reimbursements, maintaining high attention to detail using Concur
- Procured progress on project lifecycles by conferring with cross functional teams to aid in the prioritization of mission-critical milestones
- Assisted with the implementation of Upmetrics and managed qualitative data associated with the impact and strategic growth of the organization
Special Projects Coordinator/EA
American Legion Auxiliary
Indianapolis, United States
03.2022 - 04.2023
- Executed special projects for the Administration Division, primarily focusing on IT and DED initiatives
- Independently conducted research and assignments for executive-level projects, providing problem-solving support to the ED, DED, HR Director, and IT Consultant
- Served as as the onsite Formstack expert, leading the transition of internal forms to Formstack and identifying new applications for the platform
- Worked Closely with the Deputy Executuve Director on operational projects to improve the efficiency of the organization
- Coordinated the implementation IT projects to ensure adherence to budget, schedule, and scope of project
- Developed, maintained, and revised proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing
- Defined project scope using waterfall methodology keeping steakholders best interest in mind
Senior Office Manager
Indy Prime Investments
Indianapolis, United States
10.2017 - 12.2021
- Managed and maintained office operations and procedures, ensuring efficiency and compliance to established policies and regulations
- Oversaw the management of staff, including recruitment, training, scheduling, and performance reviews
- Managed and coordinated administrative duties, such as ordering supplies, maintaining records, and organizing office events
- Assisted with financial management tasks, including budgeting, accounts payable/receivable, and payroll
- Collaborated closely with Human Resources to develop a progressive resource deployment strategies and assured project compliance with all relevant industry standards
- Composed and prepared correspondence, memoranda, promotional materials, forms, newsletters, manuals, and reports using appropriate word processing and spreadsheet tools
Account Coordinator
PAR North America
Indianapolis, United States
07.2015 - 02.2017
- Managed and processed accounts within the company's internal queue to meet service level agreements
- Supported inbound inquiries from internal and external customers
- Initiated outbound calls to customers and recovery vendors
- Arranged for debt repayment or establish repayment schedules, based on customers' financial situations
- Conferred with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
Education
Bachelor of Computer Science - Computer Science
Western Governors University
12.2026
Associate's degree - Business Administration and Management, General
Ivy Tech Community College
12.2022
Skills
- Client communications
- Project management
- Cost management
- Stakeholder management
- Vendor relationship management
- Process improvement
- Risk analysis
- Data analysis
- Workflow Analysis
Websites
Certification
- Human Resources Management
- Use Power Platform for Custom & Automated Solutions
- Legal Tech Fundamentals - Final Certificate
- Introduction to Microsoft Power Platform
Timeline
Formstack Legal Engineer (Project)
Experis
06.2024 - 11.2024
Web Content Editor (Project)
Robert Half
01.2024 - 06.2024
Administrative Project Coordinator/EA
Markle Foundation
04.2023 - 12.2023
Special Projects Coordinator/EA
American Legion Auxiliary
03.2022 - 04.2023
Senior Office Manager
Indy Prime Investments
10.2017 - 12.2021
Account Coordinator
PAR North America
07.2015 - 02.2017
- Human Resources Management
- Use Power Platform for Custom & Automated Solutions
- Legal Tech Fundamentals - Final Certificate
- Introduction to Microsoft Power Platform
Bachelor of Computer Science - Computer Science
Western Governors University
Associate's degree - Business Administration and Management, General
Ivy Tech Community College
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