Bryanah Corona
Bangor,PA
Summary
Efficient and dedicated shift manager with 3 years of experience in the food service industry, specializing in team leadership and customer satisfaction. Proven track record of mentoring staff and enhancing customer loyalty through effective communication and problem-solving. Skilled in fostering a collaborative work environment and ensuring adherence to food safety standards. Seeking to leverage management expertise to drive operational success in a remote setting.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Whitestone Care Center
Stroudsburg, PA
03.2026 - Current
- Prepared and served balanced meals in accordance with dietary guidelines.
- Assisted in maintaining cleanliness and organization of dining areas and kitchens.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Barista
Starbucks
Wind Gap, PA
12.2025 - 02.2026
- Delivered exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Prepared high-quality beverages consistently in accordance with Starbucks standards.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Collaborated with team members to achieve daily sales goals and enhance operational efficiency.
Dominos Shift Manager
Red and blue dice company
Bangor, PA
06.2022 - 11.2025
- Supervised daily operations to ensure efficient workflow and optimal team performance.
- Trained and mentored staff on best practices for product handling and safety protocols.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Customer Service Representative
Turkey Hill-Bangor
Bangor, PA
08.2025 - 09.2025
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Processed transactions efficiently, ensuring compliance with company policies.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High school diploma -
Bangor High School
01-2024
Skills
- Decision-making
- Time management
- Cash handling
- Workplace safety
- Opening and closing procedures
- Training and mentoring
- Performance reviewing
- Shift leadership
- Problem resolution
- Product knowledge
- Team player
- Attention to detail
- Food handling safety
- Cleaning and sanitizing
Timeline
Dietary Aide
Whitestone Care Center
03.2026 - Current
Barista
Starbucks
12.2025 - 02.2026
Customer Service Representative
Turkey Hill-Bangor
08.2025 - 09.2025
Dominos Shift Manager
Red and blue dice company
06.2022 - 11.2025
High school diploma -
Bangor High School