Bryanna Bailey
Browns Mills,NJ
Summary
Hardworking individual with an interest in creating an experience. Consistent drive and energy to learn something new and become better each day. Mother of two boys with excellent practice in organization and multi-tasking. Begins each day with the goal of making a difference.
Overview
10
10
years of professional experience
Work History
Bar Manager
Mcloones Resturaunts
09.2023 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Brand Ambassador
Beyond Promotions
, NJ
08.2023 - Current
- Conducted consumer surveys and analyzed purchasing trends.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Maintained a strong knowledge for the products being promoted
- Persuaded consumers interested to try and buy a number of spirits
Bartender
Mcloones Resturaunts
03.2023 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Prepared and batched fresh ingredients used for craft cocktails
Bartender, Server, Hourly Manager
Longhorn Steakhouse
11.2016 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained eight new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Stayed up-to-date on menu changes to help customers make food choices.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported kitchen team by being responsive and pitching in to complete tasks.
Server
Cracker Barrell
12.2014 - 11.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders and manage bills
Bartender, Server, Hostess, Shift Leader
Ruby Tuesday
02.2014 - 12.2014
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Bachelor Of Science - Marketing
Southern New Hampshire University
Hooksett, NH05.2024
Associate of Science - Biology
Rowan College At Burlington County
Pemberton, NJ05.2018
High School Diploma -
New Egypt High School
New Egypt, NJ06.2013
Skills
- Liquor, Beer and Wine Knowledge
- Menu Memorization
- Food Preparation and Safety
- Cash Handling
- Dining Room Management
- Hospitality Service Expertise
- High-Volume Dining
- Food Sales and Promotion
Timeline
Bar Manager
Mcloones Resturaunts
09.2023 - Current
Brand Ambassador
Beyond Promotions
08.2023 - Current
Bartender
Mcloones Resturaunts
03.2023 - Current
Bartender, Server, Hourly Manager
Longhorn Steakhouse
11.2016 - Current
Server
Cracker Barrell
12.2014 - 11.2016
Bartender, Server, Hostess, Shift Leader
Ruby Tuesday
02.2014 - 12.2014
Bachelor Of Science - Marketing
Southern New Hampshire University
Associate of Science - Biology
Rowan College At Burlington County
High School Diploma -
New Egypt High School
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