Bryanna Crayton
New York
Summary
A versatile individual dedicated to providing excellent customer experiences and fostering a positive work environment. Experienced in retail/sales, teamwork, tracking store statistics, and maintaining workplace safety.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Retail Sales Associate
Harbor Freight Tools
Bronx, NY, USA
09.2024 - 02.2025
- Provided an excellent checkout experience for new and returning customers.
- Handled various sales transactions and maintained an 80% or higher profile capture rate at checkout.
- Encouraged customers to participate in company programs.
- Maintained a clean, safe, and organized register and store area.
- Assisted customers with inquiries on the sales floor.
Stylist/Sales Associate
Banana Republic
New York, NY, USA
07.2021 - 10.2024
- Cultivated brand loyalty by fostering authentic connections with new and returning customers.
- Efficiently processed an average of 20 cash and credit card transactions per hour, maintaining a 99% accuracy rate to minimize end-of-day errors.
- Addressed complex customer inquiries in real-time, thoroughly exploring all options to ensure customer satisfaction.
Sales Associate
Victoria's Secret
New York, NY, USA
12.2019 - 03.2020
- Operated primarily as a cashier, adeptly managing customer transactions while addressing inquiries regarding merchandise and sales promotions.
- Demonstrated a keen ability to upsell and cross-sell merchandise, while ensuring prompt and efficient customer service at the register.
- Collaborated with sales floor and warehouse teams to designate returned or unsold merchandise to the appropriate location.
Data Science Intern
ActionIQ
New York, NY, USA
01.2019 - 01.2019
- Company Overview: Sponsored by Break Through Tech
- Collaborated with a team of four interns to analyze over 1,000 rows of client customer data to uncover unique insights and anomalies.
- Learned Tableau and Python to properly clean, organize, and analyze the large subset of customer data.
- Delivered an impactful presentation to the entire organization, showcasing graphs and maps to articulate the trends and anomalies uncovered in the data.
- Sponsored by Break Through Tech
Education
Regents Diploma -
Frank McCourt High School
06.2018
Skills
- Google Sheets
- Google Slides
- Microsoft Office
- Microsoft Outlook
- Microsoft Powerpoint
- Typing
- Teamwork
- Problem-Solving
- Customer Service
- Photography
- Canva
- Point of sale operation
- Store opening and closing
- Cash Handling
- Cash register operation
- Organization and Time Management
Websites
Certification
- Foundations: Data, Data, Everywhere, Coursera (Google), 10/01/22
- Ask Questions to make Data-Driven Decisions, Coursera (Google), 04/01/23
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Retail Sales Associate
Harbor Freight Tools
09.2024 - 02.2025
Stylist/Sales Associate
Banana Republic
07.2021 - 10.2024
Sales Associate
Victoria's Secret
12.2019 - 03.2020
Data Science Intern
ActionIQ
01.2019 - 01.2019
Regents Diploma -
Frank McCourt High School