Bryanna Curry
Charlotte,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Operations Manager
FedEx
09.2021 - Current
- Responsible for terminating and managing employees to ensure the safe, efficient sortation of packages minimizing operational cost and maximizing operational quality
- Plans, organizes, hires, directs, and controls enrollment management activities and specific day to day operations
- Help train, mentor, and develop leadership learning solutions and workshops for new package handlers
- Ability to pivot when circumstances change while leading and engaging employees in a positive and professional manner.
Director
TKR Academy
10.2020 - Current
- Created a non-profit program to coach and motivate athletes in various sports building leadership, the ability to embrace change, problem solving, and fostering a positive environment
- Provide exceptional mentorship and professionalism in communicating with parents, hiring staff, and retailers
- Lead and manage all areas of business including marketing, training, tournaments, events, and day-to-day operations.
Claims Adjuster
Progressive
11.2019
- Communicate with all parties in a timely manner, record statements, and obtain needed documents
- Provide exceptional customer service, negotiate, and resolve claim settlements
- Evaluate each claim and complete thorough investigation to determine liability.
Gym Manager
I9 Sports
06.2015 - 12.2019
- Organize and run youth basketball games to ensure tournaments run smoothly
- Coach and mentor 200-300 youth basketball, flag football, and soccer players in a day
Education
BS in Business Entrepreneurship - The Bryan School of Business and Economics
The University of North Carolina at Greensboro
Greensboro, NC12.2018
Skills
- Proficient in Microsoft Suite Tools
- Advanced user of Canva, Adobe, Zoom, and Google Suite
- Beginner Spanish
- Strong Interpersonal and Communication Skills
- Conflict Resolution
- Customer Service
- Problem Solving
- Organizational Skills
- Critical Thinking
- Time Management
- Attention to Detail
- Training and Development
References
Given upon request
Timeline
Operations Manager
FedEx
09.2021 - Current
Director
TKR Academy
10.2020 - Current
Claims Adjuster
Progressive
11.2019
Gym Manager
I9 Sports
06.2015 - 12.2019
BS in Business Entrepreneurship - The Bryan School of Business and Economics
The University of North Carolina at Greensboro
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