Bryanna Davis
San Antonio
Summary
Quality Assurance professional with strong background in ensuring product integrity and compliance. Skilled in identifying system inefficiencies, implementing effective quality control measures, and enhancing operational processes. Known for fostering team collaboration and adapting to evolving project demands while consistently achieving high-quality results. Equipped with analytical skills, attention to detail, and commitment to continuous improvement.
Overview
8
8
years of professional experience
Work History
Medical QA Specialist Level 3/ QA Mentor
Leidos QTC
San Antonio, TX
09.2021 - Current
- Mentored 11 QATs to the standards of the QA role.
- Quickly developed QATs to meet graduation requirements, two of which graduated in less than 5 months.
- Submit weekly evaluations and scorecard updates on Trainees to communicate to leadership of that QA's progress.
- Tailor training program to meet each trainee’s individual learning needs as well as the company’s overall expectations for the best outcomes.
- Conducted training on both one-on-one and group levels.
- Responsible for the timeliness and quality of medical reports.
- Interface with physicians and healthcare workers to provide case specific feedback as necessary to meet VA specific guidelines.
- Works with team members to ensure diagnostics are scheduled and completed in a timely manner.
- Meets and exceeds personal productivity and quality expectations required for my current level and role.
- Manages Case load to meet quality and production standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Educated employees on specific QA standards and confirmed maintenance of standards.
Advanced EMT
Medical Transportation Services
Memphis, TN
01.2020 - 08.2021
- Lead EMT on ambulance calls that averaged 30 calls weekly.
- Trained 7 incoming EMTs on the duties of the job to ensure safe and effective care of patients.
- Review team health reports to ensure they meet quality standards.
- Submitted accurate and thorough health reports based on patient interaction.
- Conducted daily equipment inventory to ensure the ambulance meets state and federal regulatory codes.
- Administer stabilizing care and appropriate bedside manner to patients.
- Transfer patients to a variety of locations dependent on needs and severity.
- Review previous medical records concerning patient care to ensure accurate, safe, and quality patient care.
- Promoted teamwork and communication among shifts as well as dispatch.
Night Teacher-Counselor Assistant
Youth Villages
Memphis, TN
03.2018 - 03.2021
- Trained 5 new employees on essential job functions to ensure continuity of care for adolescent residents.
- Prepped and conducted training modules for certification/recertification of key counselors.
- Submitted accurate and complete health reports on up to 16 residents a day.
- Lead team in behavior interventions when crisis arose.
- Supervised transportation of resident to secondary medical care facility when required for resident safety.
- Facilitated risk reduction plans for safety and treatment of residents.
- Provide verbal and non-verbal intervention when youth is showing high risk behaviors.
Education
Bachelor of Science - Advanced Emergency Medical Technician
Southwest TN Community College
Memphis, TN05-2020
Advanced EMT Certification - Advanced Emergency Medical Technician
Southwest TN Community College
Memphis, TN05-2020
Skills
- Microsoft Office proficient in PowerPoint and Excel
- Proficient in analysis of medical exams and terminology
- Verbal and Written communication
- Detail-oriented
- Quality assurance
- Problem-solving skills
- Decision-making
- Team collaboration
- Customer service
- Team leadership
- Documentation and reporting
- Relationship building
Timeline
Medical QA Specialist Level 3/ QA Mentor
Leidos QTC
09.2021 - Current
Advanced EMT
Medical Transportation Services
01.2020 - 08.2021
Night Teacher-Counselor Assistant
Youth Villages
03.2018 - 03.2021
Bachelor of Science - Advanced Emergency Medical Technician
Southwest TN Community College
Advanced EMT Certification - Advanced Emergency Medical Technician
Southwest TN Community College
Awards
QTC-SPOT Award October 2024, Youth Villages- Employee of the Month January 2020, Youth Villages- Most Valuable Team Member May 2020.