Bryanna Esparza
Midlothian,IL
Summary
Dynamic and detail-oriented professional with extensive experience at Advocate Christ Medical Center. Proven ability to coordinate staffing and enhance patient care through excellent communication and organizational skills. CPR certified and knowledgeable in HIPAA protocols, I excel in fostering relationships and ensuring compliance, contributing to a compassionate healthcare environment.
Overview
10
10
years of professional experience
Work History
Staffing Assistant
Advocate Christ Medical Center
Oak Lawn, Illinois
07.2023 - Current
- Coordinated and scheduled nursing staff for various shifts, ensuring proper coverage of hospital units.
- Maintain accurate, timely documentation of staffing assignments, changes, call-ins, and other duties as assigned.
- Coordinated daily schedule for nurses, nursing assistants, and care companions, alongside the Nursing Supervisor.
- Kept Excel sheets for care companion assignments updated.
- Handled expirations in the hospital by keeping the Excel sheet for expirations updated and typing out death certificates when needed.
- Coordinated with funeral directors for the removal process and ensured that the correct paperwork was provided.
Certified Nursing Assistant
Advocate Christ Medical Center
Oak Lawn, Illinois
02.2021 - Current
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Human Resources Assistant
Target
Crestwood, IL
10.2017 - 04.2021
- Developed and maintained documentation for new hires, training materials and benefits
- Reviewed employee time sheets for accuracy and maintained accurate records in company system
- Sorted job applications, vetted candidates and recommended individuals for key positions
- Managed payroll processing duties for employees
- Worked with HR management to devise and update policies based on changing industry and social trends
Front End Supervisor
Target
Crestwood, IL
05.2017 - 10.2017
- Organized and updated schedules to optimize coverage for expected customer demands
- Delegated work to employees based on shift requirements, individual strengths and unique training
- Promoted store loyalty program to increase customer engagement and drive consistent sales
- Promptly managed complaints and concerns with positive attitude and rectified issues to complete satisfaction
- Managed opening and closing procedures
Front Desk Customer Service
Target
Crestwood, IL
01.2016 - 05.2017
- Assisted customers with completing quick and efficient sales transactions
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
Seasonal Cashier
Target
Creswood, IL
11.2015 - 01.2016
- Trained new team members in cash register operation, stock procedures and customer service
- Worked closely with front-end staff to assist customers
- Stayed up to date on current item discounts to support promotions
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system
Education
Associate of Applied Science - Nursing
Rasmussen University
Mokena, IL12-2021
CNA Certification - Certified Nursing Assistant
Zurik Healthcare Institute
Homewood, IL2019
Associate in General Studies - General Studies
Moraine Valley Community College
Palos Hills, IL2018
High School Diploma -
Bremen High School
Midlothian, IL2015
Skills
- Excellent verbal and written communication
- Experience with Microsoft programs
- Interpersonal communication
- Astute observation skills
- Ability to follow set rules and protocol
- Time management and organizational skills
- Empathy and compassion
- Knowledgeable of HIPAA and patient privacy
- CPR certified
- Proficient in basic skills of patient care
- Knowledgeable in medical terminology
- Willing to learn new skills
Languages
Spanish
Professional
Timeline
Staffing Assistant
Advocate Christ Medical Center
07.2023 - Current
Certified Nursing Assistant
Advocate Christ Medical Center
02.2021 - Current
Human Resources Assistant
Target
10.2017 - 04.2021
Front End Supervisor
Target
05.2017 - 10.2017
Front Desk Customer Service
Target
01.2016 - 05.2017
Seasonal Cashier
Target
11.2015 - 01.2016
Associate of Applied Science - Nursing
Rasmussen University
CNA Certification - Certified Nursing Assistant
Zurik Healthcare Institute
Associate in General Studies - General Studies
Moraine Valley Community College
High School Diploma -
Bremen High School
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