Lovada Belin
Huntsville
Summary
Administrative professional with a strong background in staffing coordination and customer service. Proven ability to manage schedules, maintain accurate records, and communicate effectively across teams. Bilingual in English, French, and Creole, enhancing collaboration in diverse environments.
Overview
10
10
years of professional experience
Work History
Staffing Assistant
Huntsville Hospital
Huntsville
10.2024 - Current
- Coordinated and maintained staffing schedules for nurses, aides, technicians, and hospital staff to ensure optimal coverage.
- Monitored staffing levels to secure adequate shift coverage across departments, minimizing gaps in service.
- Responded to staffing shortages by proactively contacting employees to fill open shifts and meet overtime needs.
- Process schedule adjustments, sick calls, vacation requests, and shift swaps.
- Maintain accurate attendance, staffing, and payroll-related records.
- Provide administrative support while maintaining professionalism and confidentiality.
- Communicate effectively with supervisors, managers, and employees regarding staffing updates.
Beauty Advisor
Belk
Huntsville
09.2019 - 04.2024
- Provided exceptional customer service and product recommendations tailored to client needs.
- Resolved customer concerns professionally while building positive customer relationships.
- Coordinated support for store events and promotions, contributing to a dynamic retail experience.
- Executed cash register operations, returns, and daily sales transactions with precision.
- Organized displays, managed inventory, and maintained administrative records to enhance store presentation.
Shift Lead / Barista Trainer
Starbucks
Huntsville
05.2016 - 03.2020
- Trained new employees on company procedures and customer service expectations.
- Supervised daily shift operations, ensuring high customer satisfaction through effective service delivery.
- Managed multitasking responsibilities during high-volume periods, supporting smooth operations and customer flow.
- Maintained clean, organized, and professional work environments, contributing to positive customer experiences.
Library Clerk
Huntsville-Madison County Public Library
Huntsville
05.2017 - 12.2018
- Processed library materials and maintained organized records using automated systems.
- Provided professional assistance to patrons while maintaining attention to detail.
- Answered phones and assisted visitors, providing essential clerical support to enhance patron experience.
- Handled routine office tasks, ensuring accurate filing and shelving to maintain organized library resources.
Education
BBA - Business Administration & Management
The University of Alabama
Tuscaloosa, AL05-2028
Some College (No Degree) - Gender Studies
John C Calhoun State Community College
Huntsville, ALSkills
- Staff scheduling and coordination
- Attendance and payroll management
- Administrative assistance
- Data management and entry
- Microsoft Office proficiency
- Reception and front desk management
- Client relations and service
- Dispute resolution strategies
- Organizational skills and multitasking
- Verbal and written communication
- Effective communication skills
- Bilingual English, French, and Creole
Timeline
Staffing Assistant
Huntsville Hospital
10.2024 - Current
Beauty Advisor
Belk
09.2019 - 04.2024
Library Clerk
Huntsville-Madison County Public Library
05.2017 - 12.2018
Shift Lead / Barista Trainer
Starbucks
05.2016 - 03.2020
BBA - Business Administration & Management
The University of Alabama
Some College (No Degree) - Gender Studies
John C Calhoun State Community College