Bryanna Fenner

Woodland Job Corps Center
[Dates of Employment]

• Ensured the safety and accountability of all students and staff within the dormitory, fostering a secure and supportive living environment conducive to educational success.
• Guided students in achieving their career goals through the Career Success Program, providing access to necessary resources and tutoring to facilitate academic growth.
• Oversaw daily operations and responsibilities of the dormitory, including the documentation of student progress reports and the creation of comprehensive daily reports.
• Trained and mentored staff, enhancing their ability to support students and maintain a positive living environment.
• Conducted regular briefings with higher management and participated in meetings to discuss student progress and retention strategies.
• Actively promoted student retention by mentoring, encouraging, and providing tailored support to help students navigate challenges and celebrate achievements.
• Oversaw the selection and hiring process for new employees, ensuring that only the most qualified candidates were brought onto the team.
• Implemented a mentorship program between experienced residents and newcomers to promote community-building and support networks.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.