Bryanna Hodgins
Crossville
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Ruby Tuesday. Proven ability to enhance guest engagement and maintain cleanliness standards in high-volume environments. Adept at cash handling and menu memorization, consistently delivering a positive experience that motivates team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
Ruby Tuesday
03.2025 - Current
- Provided attentive customer service, ensuring satisfaction with food and beverage orders.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing menu items and daily specials, communicating effectively with customers.
Machine Operator
Flowers Bakery
03.2021 - 03.2025
- Operated packaging machinery to ensure efficient production flow
- Monitored equipment performance, identifying and resolving issues promptly
- Conducted quality inspections to maintain product standards and consistency
- Trained new operators on machinery use and safety protocols
Bartender
Ruby Tuesday
03.2015 - 11.2019
- Prepared and served beverages in a high-volume environment, ensuring consistent quality and presentation.
- Managed inventory levels, restocked supplies, and maintained cleanliness of bar area.
- Developed and implemented cocktail recipes, enhancing drink offerings and customer satisfaction.
- Provided exceptional customer service, engaging patrons to create a welcoming atmosphere.
Office Assistant
Serenity Springs
06.2014 - 08.2016
- Managed daily office operations, ensuring smooth workflow and efficient resource allocation.
- Assisted with scheduling meetings, coordinating calendars, and preparing agendas for staff gatherings.
- Maintained organized filing systems, facilitating easy access to documents and improving retrieval times.
- Supported team members by handling correspondence and responding to inquiries in a timely manner.
Education
GED -
Ak Smith Center
Michigan City, INSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Works well with others, and always willing to help whenever or wherever needed
- Always comes in with a positive attitude and helps motivate the team to have a great day as well
- Professional appearance
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
Certification
ABC certified
Languages
English
Timeline
Server/Head Bartender
Ruby Tuesday
03.2025 - Current
Machine Operator
Flowers Bakery
03.2021 - 03.2025
Bartender
Ruby Tuesday
03.2015 - 11.2019
Office Assistant
Serenity Springs
06.2014 - 08.2016
GED -
Ak Smith Center